Exploring Generative AI Techniques in Government: A Case Study

Fuente: arXiv
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Hauptverfasser: Liu, Sunyi, Geng, Mengzhe, Hart, Rebecca
Format: Preprint
Veröffentlicht: 2025
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author Liu, Sunyi
Geng, Mengzhe
Hart, Rebecca
author_facet Liu, Sunyi
Geng, Mengzhe
Hart, Rebecca
contents The swift progress of Generative Artificial intelligence (GenAI), notably Large Language Models (LLMs), is reshaping the digital landscape. Recognizing this transformative potential, the National Research Council of Canada (NRC) launched a pilot initiative to explore the integration of GenAI techniques into its daily operation for performance excellence, where 22 projects were launched in May 2024. Within these projects, this paper presents the development of the intelligent agent Pubbie as a case study, targeting the automation of performance measurement, data management and insight reporting at the NRC. Cutting-edge techniques are explored, including LLM orchestration and semantic embedding via RoBERTa, while strategic fine-tuning and few-shot learning approaches are incorporated to infuse domain knowledge at an affordable cost. The user-friendly interface of Pubbie allows general government users to input queries in natural language and easily upload or download files with a simple button click, greatly reducing manual efforts and accessibility barriers.
format Preprint
id arxiv_https___arxiv_org_abs_2504_10497
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Exploring Generative AI Techniques in Government: A Case Study
Liu, Sunyi
Geng, Mengzhe
Hart, Rebecca
Information Retrieval
Artificial Intelligence
Human-Computer Interaction
Multiagent Systems
Systems and Control
The swift progress of Generative Artificial intelligence (GenAI), notably Large Language Models (LLMs), is reshaping the digital landscape. Recognizing this transformative potential, the National Research Council of Canada (NRC) launched a pilot initiative to explore the integration of GenAI techniques into its daily operation for performance excellence, where 22 projects were launched in May 2024. Within these projects, this paper presents the development of the intelligent agent Pubbie as a case study, targeting the automation of performance measurement, data management and insight reporting at the NRC. Cutting-edge techniques are explored, including LLM orchestration and semantic embedding via RoBERTa, while strategic fine-tuning and few-shot learning approaches are incorporated to infuse domain knowledge at an affordable cost. The user-friendly interface of Pubbie allows general government users to input queries in natural language and easily upload or download files with a simple button click, greatly reducing manual efforts and accessibility barriers.
title Exploring Generative AI Techniques in Government: A Case Study
topic Information Retrieval
Artificial Intelligence
Human-Computer Interaction
Multiagent Systems
Systems and Control
url https://arxiv.org/abs/2504.10497