Mutual Understanding between People and Systems via Neurosymbolic AI and Knowledge Graphs

Fuente: arXiv
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Auteurs principaux: Celino, Irene, Scrocca, Mario, Chiatti, Agnese
Format: Preprint
Publié: 2025
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author Celino, Irene
Scrocca, Mario
Chiatti, Agnese
author_facet Celino, Irene
Scrocca, Mario
Chiatti, Agnese
contents This chapter investigates the concept of mutual understanding between humans and systems, positing that Neuro-symbolic Artificial Intelligence (NeSy AI) methods can significantly enhance this mutual understanding by leveraging explicit symbolic knowledge representations with data-driven learning models. We start by introducing three critical dimensions to characterize mutual understanding: sharing knowledge, exchanging knowledge, and governing knowledge. Sharing knowledge involves aligning the conceptual models of different agents to enable a shared understanding of the domain of interest. Exchanging knowledge relates to ensuring the effective and accurate communication between agents. Governing knowledge concerns establishing rules and processes to regulate the interaction between agents. Then, we present several different use case scenarios that demonstrate the application of NeSy AI and Knowledge Graphs to aid meaningful exchanges between human, artificial, and robotic agents. These scenarios highlight both the potential and the challenges of combining top-down symbolic reasoning with bottom-up neural learning, guiding the discussion of the coverage provided by current solutions along the dimensions of sharing, exchanging, and governing knowledge. Concurrently, this analysis facilitates the identification of gaps and less developed aspects in mutual understanding to address in future research.
format Preprint
id arxiv_https___arxiv_org_abs_2504_11200
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Mutual Understanding between People and Systems via Neurosymbolic AI and Knowledge Graphs
Celino, Irene
Scrocca, Mario
Chiatti, Agnese
Artificial Intelligence
This chapter investigates the concept of mutual understanding between humans and systems, positing that Neuro-symbolic Artificial Intelligence (NeSy AI) methods can significantly enhance this mutual understanding by leveraging explicit symbolic knowledge representations with data-driven learning models. We start by introducing three critical dimensions to characterize mutual understanding: sharing knowledge, exchanging knowledge, and governing knowledge. Sharing knowledge involves aligning the conceptual models of different agents to enable a shared understanding of the domain of interest. Exchanging knowledge relates to ensuring the effective and accurate communication between agents. Governing knowledge concerns establishing rules and processes to regulate the interaction between agents. Then, we present several different use case scenarios that demonstrate the application of NeSy AI and Knowledge Graphs to aid meaningful exchanges between human, artificial, and robotic agents. These scenarios highlight both the potential and the challenges of combining top-down symbolic reasoning with bottom-up neural learning, guiding the discussion of the coverage provided by current solutions along the dimensions of sharing, exchanging, and governing knowledge. Concurrently, this analysis facilitates the identification of gaps and less developed aspects in mutual understanding to address in future research.
title Mutual Understanding between People and Systems via Neurosymbolic AI and Knowledge Graphs
topic Artificial Intelligence
url https://arxiv.org/abs/2504.11200