REAL: Benchmarking Autonomous Agents on Deterministic Simulations of Real Websites

Fuente: arXiv
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Autores principales: Garg, Divyansh, VanWeelden, Shaun, Caples, Diego, Draguns, Andis, Ravi, Nikil, Putta, Pranav, Garg, Naman, Abraham, Tomas, Lara, Michael, Lopez, Federico, Liu, James, Gundawar, Atharva, Hebbar, Prannay, Joo, Youngchul, Gu, Jindong, London, Charles, de Witt, Christian Schroeder, Motwani, Sumeet
Formato: Preprint
Publicado: 2025
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author Garg, Divyansh
VanWeelden, Shaun
Caples, Diego
Draguns, Andis
Ravi, Nikil
Putta, Pranav
Garg, Naman
Abraham, Tomas
Lara, Michael
Lopez, Federico
Liu, James
Gundawar, Atharva
Hebbar, Prannay
Joo, Youngchul
Gu, Jindong
London, Charles
de Witt, Christian Schroeder
Motwani, Sumeet
author_facet Garg, Divyansh
VanWeelden, Shaun
Caples, Diego
Draguns, Andis
Ravi, Nikil
Putta, Pranav
Garg, Naman
Abraham, Tomas
Lara, Michael
Lopez, Federico
Liu, James
Gundawar, Atharva
Hebbar, Prannay
Joo, Youngchul
Gu, Jindong
London, Charles
de Witt, Christian Schroeder
Motwani, Sumeet
contents We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as e-commerce, travel, communication, and professional networking. We also release a benchmark consisting of 112 practical tasks that mirror everyday complex user interactions requiring both accurate information retrieval and state-changing actions. All interactions occur within this fully controlled setting, eliminating safety risks and enabling robust, reproducible evaluation of agent capability and reliability. Our novel evaluation framework combines programmatic checks of website state for action-based tasks with rubric-guided LLM-based judgments for information retrieval. The framework supports both open-source and proprietary agent systems through a flexible evaluation harness that accommodates black-box commands within browser environments, allowing research labs to test agentic systems without modification. Our empirical results show that frontier language models achieve at most a 41% success rate on REAL, highlighting critical gaps in autonomous web navigation and task completion capabilities. Our framework supports easy integration of new tasks, reproducible evaluation, and scalable post-training data generation, marking a significant step forward in evaluating and advancing agent capabilities.
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id arxiv_https___arxiv_org_abs_2504_11543
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle REAL: Benchmarking Autonomous Agents on Deterministic Simulations of Real Websites
Garg, Divyansh
VanWeelden, Shaun
Caples, Diego
Draguns, Andis
Ravi, Nikil
Putta, Pranav
Garg, Naman
Abraham, Tomas
Lara, Michael
Lopez, Federico
Liu, James
Gundawar, Atharva
Hebbar, Prannay
Joo, Youngchul
Gu, Jindong
London, Charles
de Witt, Christian Schroeder
Motwani, Sumeet
Artificial Intelligence
We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as e-commerce, travel, communication, and professional networking. We also release a benchmark consisting of 112 practical tasks that mirror everyday complex user interactions requiring both accurate information retrieval and state-changing actions. All interactions occur within this fully controlled setting, eliminating safety risks and enabling robust, reproducible evaluation of agent capability and reliability. Our novel evaluation framework combines programmatic checks of website state for action-based tasks with rubric-guided LLM-based judgments for information retrieval. The framework supports both open-source and proprietary agent systems through a flexible evaluation harness that accommodates black-box commands within browser environments, allowing research labs to test agentic systems without modification. Our empirical results show that frontier language models achieve at most a 41% success rate on REAL, highlighting critical gaps in autonomous web navigation and task completion capabilities. Our framework supports easy integration of new tasks, reproducible evaluation, and scalable post-training data generation, marking a significant step forward in evaluating and advancing agent capabilities.
title REAL: Benchmarking Autonomous Agents on Deterministic Simulations of Real Websites
topic Artificial Intelligence
url https://arxiv.org/abs/2504.11543