Simulating Before Planning: Constructing Intrinsic User World Model for User-Tailored Dialogue Policy Planning

Fuente: arXiv
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Main Authors: He, Tao, Liao, Lizi, Liu, Ming, Qin, Bing
Format: Preprint
Published: 2025
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author He, Tao
Liao, Lizi
Liu, Ming
Qin, Bing
author_facet He, Tao
Liao, Lizi
Liu, Ming
Qin, Bing
contents Recent advancements in dialogue policy planning have emphasized optimizing system agent policies to achieve predefined goals, focusing on strategy design, trajectory acquisition, and efficient training paradigms. However, these approaches often overlook the critical role of user characteristics, which are essential in real-world scenarios like conversational search and recommendation, where interactions must adapt to individual user traits such as personality, preferences, and goals. To address this gap, we first conduct a comprehensive study utilizing task-specific user personas to systematically assess dialogue policy planning under diverse user behaviors. By leveraging realistic user profiles for different tasks, our study reveals significant limitations in existing approaches, highlighting the need for user-tailored dialogue policy planning. Building on this foundation, we present the User-Tailored Dialogue Policy Planning (UDP) framework, which incorporates an Intrinsic User World Model to model user traits and feedback. UDP operates in three stages: (1) User Persona Portraying, using a diffusion model to dynamically infer user profiles; (2) User Feedback Anticipating, leveraging a Brownian Bridge-inspired anticipator to predict user reactions; and (3) User-Tailored Policy Planning, integrating these insights to optimize response strategies. To ensure robust performance, we further propose an active learning approach that prioritizes challenging user personas during training. Comprehensive experiments on benchmarks, including collaborative and non-collaborative settings, demonstrate the effectiveness of UDP in learning user-specific dialogue strategies. Results validate the protocol's utility and highlight UDP's robustness, adaptability, and potential to advance user-centric dialogue systems.
format Preprint
id arxiv_https___arxiv_org_abs_2504_13643
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Simulating Before Planning: Constructing Intrinsic User World Model for User-Tailored Dialogue Policy Planning
He, Tao
Liao, Lizi
Liu, Ming
Qin, Bing
Computation and Language
Recent advancements in dialogue policy planning have emphasized optimizing system agent policies to achieve predefined goals, focusing on strategy design, trajectory acquisition, and efficient training paradigms. However, these approaches often overlook the critical role of user characteristics, which are essential in real-world scenarios like conversational search and recommendation, where interactions must adapt to individual user traits such as personality, preferences, and goals. To address this gap, we first conduct a comprehensive study utilizing task-specific user personas to systematically assess dialogue policy planning under diverse user behaviors. By leveraging realistic user profiles for different tasks, our study reveals significant limitations in existing approaches, highlighting the need for user-tailored dialogue policy planning. Building on this foundation, we present the User-Tailored Dialogue Policy Planning (UDP) framework, which incorporates an Intrinsic User World Model to model user traits and feedback. UDP operates in three stages: (1) User Persona Portraying, using a diffusion model to dynamically infer user profiles; (2) User Feedback Anticipating, leveraging a Brownian Bridge-inspired anticipator to predict user reactions; and (3) User-Tailored Policy Planning, integrating these insights to optimize response strategies. To ensure robust performance, we further propose an active learning approach that prioritizes challenging user personas during training. Comprehensive experiments on benchmarks, including collaborative and non-collaborative settings, demonstrate the effectiveness of UDP in learning user-specific dialogue strategies. Results validate the protocol's utility and highlight UDP's robustness, adaptability, and potential to advance user-centric dialogue systems.
title Simulating Before Planning: Constructing Intrinsic User World Model for User-Tailored Dialogue Policy Planning
topic Computation and Language
url https://arxiv.org/abs/2504.13643