Beyond Misinformation: A Conceptual Framework for Studying AI Hallucinations in (Science) Communication

Fuente: arXiv
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Autore principale: Shao, Anqi
Natura: Preprint
Pubblicazione: 2025
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author Shao, Anqi
author_facet Shao, Anqi
contents This paper proposes a conceptual framework for understanding AI hallucinations as a distinct form of misinformation. While misinformation scholarship has traditionally focused on human intent, generative AI systems now produce false yet plausible outputs absent of such intent. I argue that these AI hallucinations should not be treated merely as technical failures but as communication phenomena with social consequences. Drawing on a supply-and-demand model and the concept of distributed agency, the framework outlines how hallucinations differ from human-generated misinformation in production, perception, and institutional response. I conclude by outlining a research agenda for communication scholars to investigate the emergence, dissemination, and audience reception of hallucinated content, with attention to macro (institutional), meso (group), and micro (individual) levels. This work urges communication researchers to rethink the boundaries of misinformation theory in light of probabilistic, non-human actors increasingly embedded in knowledge production.
format Preprint
id arxiv_https___arxiv_org_abs_2504_13777
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Beyond Misinformation: A Conceptual Framework for Studying AI Hallucinations in (Science) Communication
Shao, Anqi
Human-Computer Interaction
Artificial Intelligence
This paper proposes a conceptual framework for understanding AI hallucinations as a distinct form of misinformation. While misinformation scholarship has traditionally focused on human intent, generative AI systems now produce false yet plausible outputs absent of such intent. I argue that these AI hallucinations should not be treated merely as technical failures but as communication phenomena with social consequences. Drawing on a supply-and-demand model and the concept of distributed agency, the framework outlines how hallucinations differ from human-generated misinformation in production, perception, and institutional response. I conclude by outlining a research agenda for communication scholars to investigate the emergence, dissemination, and audience reception of hallucinated content, with attention to macro (institutional), meso (group), and micro (individual) levels. This work urges communication researchers to rethink the boundaries of misinformation theory in light of probabilistic, non-human actors increasingly embedded in knowledge production.
title Beyond Misinformation: A Conceptual Framework for Studying AI Hallucinations in (Science) Communication
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2504.13777