Closing the Evaluation Gap: Developing a Behavior-Oriented Framework for Assessing Virtual Teamwork Competency

Fuente: arXiv
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Auteurs principaux: Hu, Wenjie, Chan, Cecilia Ka Yuk
Format: Preprint
Publié: 2025
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author Hu, Wenjie
Chan, Cecilia Ka Yuk
author_facet Hu, Wenjie
Chan, Cecilia Ka Yuk
contents The growing reliance on remote work and digital collaboration has made virtual teamwork competencies essential for professional and academic success. However, the evaluation of such competencies remains a significant challenge. Existing assessment methods, predominantly based on self-reports and peer evaluations, often focus on short-term results or subjective perceptions rather than systematically examining observable teamwork behaviors. These limitations hinder the identification of specific areas for improvement and fail to support meaningful progress in skill development. Informed by group dynamic theory, this study developed a behavior-oriented framework for assessing virtual teamwork competencies among engineering students. Using focus group interviews combined with the Critical Incident Technique, the study identified three key dimensions - Group Task Dimension, Individual Task Dimension and Social Dimension - along with their behavioral indicators and student-perceived relationships between these components. The resulting framework provides a foundation for more effective assessment practices and supports the development of virtual teamwork competency essential for success in increasingly digital and globalized professional environments.
format Preprint
id arxiv_https___arxiv_org_abs_2504_14531
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Closing the Evaluation Gap: Developing a Behavior-Oriented Framework for Assessing Virtual Teamwork Competency
Hu, Wenjie
Chan, Cecilia Ka Yuk
Computers and Society
The growing reliance on remote work and digital collaboration has made virtual teamwork competencies essential for professional and academic success. However, the evaluation of such competencies remains a significant challenge. Existing assessment methods, predominantly based on self-reports and peer evaluations, often focus on short-term results or subjective perceptions rather than systematically examining observable teamwork behaviors. These limitations hinder the identification of specific areas for improvement and fail to support meaningful progress in skill development. Informed by group dynamic theory, this study developed a behavior-oriented framework for assessing virtual teamwork competencies among engineering students. Using focus group interviews combined with the Critical Incident Technique, the study identified three key dimensions - Group Task Dimension, Individual Task Dimension and Social Dimension - along with their behavioral indicators and student-perceived relationships between these components. The resulting framework provides a foundation for more effective assessment practices and supports the development of virtual teamwork competency essential for success in increasingly digital and globalized professional environments.
title Closing the Evaluation Gap: Developing a Behavior-Oriented Framework for Assessing Virtual Teamwork Competency
topic Computers and Society
url https://arxiv.org/abs/2504.14531