Understanding the Perceptions of Trigger Warning and Content Warning on Social Media Platforms in the U.S
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arXiv
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| Autori principali: | , , , |
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| Natura: | Preprint |
| Pubblicazione: |
2025
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| _version_ | 1866911099028242432 |
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| author | Zhang, Xinyi Gupta, Muskan Altland, Emily Lee, Sang Won |
| author_facet | Zhang, Xinyi Gupta, Muskan Altland, Emily Lee, Sang Won |
| contents | The prevalence of distressing content on social media raises concerns about users' mental well-being, prompting the use of trigger warnings (TW) and content warnings (CW). However, inconsistent implementation of TW/CW across platforms and the lack of standardized practices confuse users regarding these warnings. To better understand how users experienced and utilized these warnings, we conducted a semi-structured interview study with 15 general social media users. Our findings reveal challenges across three key stakeholders: viewers, who need to decide whether to engage with warning-labeled content; posters, who struggle with whether and how to apply TW/CW to the content; and platforms, whose design features shape the visibility and usability of warnings. While users generally expressed positive attitudes toward warnings, their understanding of TW/CW usage was limited. Based on these insights, we proposed a conceptual framework of the TW/CW mechanisms from multiple stakeholders' perspectives. Lastly, we further reflected on our findings and discussed the opportunities for social media platforms to enhance users' TW/CW experiences, fostering a more trauma-informed social media environment. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2504_15429 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | Understanding the Perceptions of Trigger Warning and Content Warning on Social Media Platforms in the U.S Zhang, Xinyi Gupta, Muskan Altland, Emily Lee, Sang Won Human-Computer Interaction Computers and Society The prevalence of distressing content on social media raises concerns about users' mental well-being, prompting the use of trigger warnings (TW) and content warnings (CW). However, inconsistent implementation of TW/CW across platforms and the lack of standardized practices confuse users regarding these warnings. To better understand how users experienced and utilized these warnings, we conducted a semi-structured interview study with 15 general social media users. Our findings reveal challenges across three key stakeholders: viewers, who need to decide whether to engage with warning-labeled content; posters, who struggle with whether and how to apply TW/CW to the content; and platforms, whose design features shape the visibility and usability of warnings. While users generally expressed positive attitudes toward warnings, their understanding of TW/CW usage was limited. Based on these insights, we proposed a conceptual framework of the TW/CW mechanisms from multiple stakeholders' perspectives. Lastly, we further reflected on our findings and discussed the opportunities for social media platforms to enhance users' TW/CW experiences, fostering a more trauma-informed social media environment. |
| title | Understanding the Perceptions of Trigger Warning and Content Warning on Social Media Platforms in the U.S |
| topic | Human-Computer Interaction Computers and Society |
| url | https://arxiv.org/abs/2504.15429 |