Toward Inclusive Low-Code Development: Detecting Accessibility Issues in User Reviews

Fuente: arXiv
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Hauptverfasser: Mohammadkhani, Mohammadali, Movahed, Sara Zahedi, Khalajzadeh, Hourieh, Shahin, Mojtaba, Hoang, Khuong Tran
Format: Preprint
Veröffentlicht: 2025
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author Mohammadkhani, Mohammadali
Movahed, Sara Zahedi
Khalajzadeh, Hourieh
Shahin, Mojtaba
Hoang, Khuong Tran
author_facet Mohammadkhani, Mohammadali
Movahed, Sara Zahedi
Khalajzadeh, Hourieh
Shahin, Mojtaba
Hoang, Khuong Tran
contents Low-code applications are gaining popularity across various fields, enabling non-developers to participate in the software development process. However, due to the strong reliance on graphical user interfaces, they may unintentionally exclude users with visual impairments, such as color blindness and low vision. This paper investigates the accessibility issues users report when using low-code applications. We construct a comprehensive dataset of low-code application reviews, consisting of accessibility-related reviews and non-accessibility-related reviews. We then design and implement a complex model to identify whether a review contains an accessibility-related issue, combining two state-of-the-art Transformers-based models and a traditional keyword-based system. Our proposed hybrid model achieves an accuracy and F1-score of 78% in detecting accessibility-related issues.
format Preprint
id arxiv_https___arxiv_org_abs_2504_19085
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Toward Inclusive Low-Code Development: Detecting Accessibility Issues in User Reviews
Mohammadkhani, Mohammadali
Movahed, Sara Zahedi
Khalajzadeh, Hourieh
Shahin, Mojtaba
Hoang, Khuong Tran
Software Engineering
Low-code applications are gaining popularity across various fields, enabling non-developers to participate in the software development process. However, due to the strong reliance on graphical user interfaces, they may unintentionally exclude users with visual impairments, such as color blindness and low vision. This paper investigates the accessibility issues users report when using low-code applications. We construct a comprehensive dataset of low-code application reviews, consisting of accessibility-related reviews and non-accessibility-related reviews. We then design and implement a complex model to identify whether a review contains an accessibility-related issue, combining two state-of-the-art Transformers-based models and a traditional keyword-based system. Our proposed hybrid model achieves an accuracy and F1-score of 78% in detecting accessibility-related issues.
title Toward Inclusive Low-Code Development: Detecting Accessibility Issues in User Reviews
topic Software Engineering
url https://arxiv.org/abs/2504.19085