Beyond Productivity: Rethinking the Impact of Creativity Support Tools

Fuente: arXiv
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Autores principales: Cox, Samuel Rhys, Djernæs, Helena Bøjer, van Berkel, Niels
Formato: Preprint
Publicado: 2025
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author Cox, Samuel Rhys
Djernæs, Helena Bøjer
van Berkel, Niels
author_facet Cox, Samuel Rhys
Djernæs, Helena Bøjer
van Berkel, Niels
contents Creativity Support Tools (CSTs) are widely used across diverse creative domains, with generative AI recently increasing the abilities of CSTs. To better understand how the success of CSTs is determined in the literature, we conducted a review of outcome measures used in CST evaluations. Drawing from (n=173) CST evaluations in the ACM Digital Library, we identified the metrics commonly employed to assess user interactions with CSTs. Our findings reveal prevailing trends in current evaluation practices, while exposing underexplored measures that could broaden the scope of future research. Based on these results, we argue for a more holistic approach to evaluating CSTs, encouraging the HCI community to consider not only user experience and the quality of the generated output, but also user-centric aspects such as self-reflection and well-being as critical dimensions of assessment. We also highlight a need for validated measures specifically suited to the evaluation of generative AI in CSTs.
format Preprint
id arxiv_https___arxiv_org_abs_2505_01601
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Beyond Productivity: Rethinking the Impact of Creativity Support Tools
Cox, Samuel Rhys
Djernæs, Helena Bøjer
van Berkel, Niels
Human-Computer Interaction
Multimedia
Creativity Support Tools (CSTs) are widely used across diverse creative domains, with generative AI recently increasing the abilities of CSTs. To better understand how the success of CSTs is determined in the literature, we conducted a review of outcome measures used in CST evaluations. Drawing from (n=173) CST evaluations in the ACM Digital Library, we identified the metrics commonly employed to assess user interactions with CSTs. Our findings reveal prevailing trends in current evaluation practices, while exposing underexplored measures that could broaden the scope of future research. Based on these results, we argue for a more holistic approach to evaluating CSTs, encouraging the HCI community to consider not only user experience and the quality of the generated output, but also user-centric aspects such as self-reflection and well-being as critical dimensions of assessment. We also highlight a need for validated measures specifically suited to the evaluation of generative AI in CSTs.
title Beyond Productivity: Rethinking the Impact of Creativity Support Tools
topic Human-Computer Interaction
Multimedia
url https://arxiv.org/abs/2505.01601