Opportunities and Applications of GenAI in Smart Cities: A User-Centric Survey

Fuente: arXiv
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Auteurs principaux: Shetgaonkar, Ankit, Pradhan, Dipen, Arora, Lakshit, Girija, Sanjay Surendranath, Kapoor, Shashank, Raj, Aman
Format: Preprint
Publié: 2025
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author Shetgaonkar, Ankit
Pradhan, Dipen
Arora, Lakshit
Girija, Sanjay Surendranath
Kapoor, Shashank
Raj, Aman
author_facet Shetgaonkar, Ankit
Pradhan, Dipen
Arora, Lakshit
Girija, Sanjay Surendranath
Kapoor, Shashank
Raj, Aman
contents The proliferation of IoT in cities, combined with Digital Twins, creates a rich data foundation for Smart Cities aimed at improving urban life and operations. Generative AI (GenAI) significantly enhances this potential, moving beyond traditional AI analytics and predictions by processing multimodal content and generating novel outputs like text and simulations. Using specialized or foundational models, GenAI's natural language abilities such as Natural Language Understanding (NLU) and Natural Language Generation (NLG) can power tailored applications and unified interfaces, dramatically lowering barriers for users interacting with complex smart city systems. In this paper, we focus on GenAI applications based on conversational interfaces within the context of three critical user archetypes in a Smart City - Citizens, Operators and Planners. We identify and review GenAI models and techniques that have been proposed or deployed for various urban subsystems in the contexts of these user archetypes. We also consider how GenAI can be built on the existing data foundation of official city records, IoT data streams and Urban Digital Twins. We believe this work represents the first comprehensive summarization of GenAI techniques for Smart Cities from the lens of the critical users in a Smart City.
format Preprint
id arxiv_https___arxiv_org_abs_2505_08034
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Opportunities and Applications of GenAI in Smart Cities: A User-Centric Survey
Shetgaonkar, Ankit
Pradhan, Dipen
Arora, Lakshit
Girija, Sanjay Surendranath
Kapoor, Shashank
Raj, Aman
Other Computer Science
The proliferation of IoT in cities, combined with Digital Twins, creates a rich data foundation for Smart Cities aimed at improving urban life and operations. Generative AI (GenAI) significantly enhances this potential, moving beyond traditional AI analytics and predictions by processing multimodal content and generating novel outputs like text and simulations. Using specialized or foundational models, GenAI's natural language abilities such as Natural Language Understanding (NLU) and Natural Language Generation (NLG) can power tailored applications and unified interfaces, dramatically lowering barriers for users interacting with complex smart city systems. In this paper, we focus on GenAI applications based on conversational interfaces within the context of three critical user archetypes in a Smart City - Citizens, Operators and Planners. We identify and review GenAI models and techniques that have been proposed or deployed for various urban subsystems in the contexts of these user archetypes. We also consider how GenAI can be built on the existing data foundation of official city records, IoT data streams and Urban Digital Twins. We believe this work represents the first comprehensive summarization of GenAI techniques for Smart Cities from the lens of the critical users in a Smart City.
title Opportunities and Applications of GenAI in Smart Cities: A User-Centric Survey
topic Other Computer Science
url https://arxiv.org/abs/2505.08034