Evaluating LLM Metrics Through Real-World Capabilities

Fuente: arXiv
Guardado en:
Detalles Bibliográficos
Autores principales: Miller, Justin K, Tang, Wenjia
Formato: Preprint
Publicado: 2025
Materias:
Acceso en línea:
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
_version_ 1866918018672492544
author Miller, Justin K
Tang, Wenjia
author_facet Miller, Justin K
Tang, Wenjia
contents As generative AI becomes increasingly embedded in everyday workflows, it is important to evaluate its performance in ways that reflect real-world usage rather than abstract notions of intelligence. Unlike many existing benchmarks that assess general intelligence, our approach focuses on real-world utility, evaluating how well models support users in everyday tasks. While current benchmarks emphasize code generation or factual recall, users rely on AI for a much broader range of activities-from writing assistance and summarization to citation formatting and stylistic feedback. In this paper, we analyze large-scale survey data and usage logs to identify six core capabilities that represent how people commonly use Large Language Models (LLMs): Summarization, Technical Assistance, Reviewing Work, Data Structuring, Generation, and Information Retrieval. We then assess the extent to which existing benchmarks cover these capabilities, revealing significant gaps in coverage, efficiency measurement, and interpretability. Drawing on this analysis, we use human-centered criteria to identify gaps in how well current benchmarks reflect common usage that is grounded in five practical criteria: coherence, accuracy, clarity, relevance, and efficiency. For four of the six capabilities, we identify the benchmarks that best align with real-world tasks and use them to compare leading models. We find that Google Gemini outperforms other models-including OpenAI's GPT, xAI's Grok, Meta's LLaMA, Anthropic's Claude, DeepSeek, and Qwen from Alibaba-on these utility-focused metrics.
format Preprint
id arxiv_https___arxiv_org_abs_2505_08253
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Evaluating LLM Metrics Through Real-World Capabilities
Miller, Justin K
Tang, Wenjia
Artificial Intelligence
I.2.7
As generative AI becomes increasingly embedded in everyday workflows, it is important to evaluate its performance in ways that reflect real-world usage rather than abstract notions of intelligence. Unlike many existing benchmarks that assess general intelligence, our approach focuses on real-world utility, evaluating how well models support users in everyday tasks. While current benchmarks emphasize code generation or factual recall, users rely on AI for a much broader range of activities-from writing assistance and summarization to citation formatting and stylistic feedback. In this paper, we analyze large-scale survey data and usage logs to identify six core capabilities that represent how people commonly use Large Language Models (LLMs): Summarization, Technical Assistance, Reviewing Work, Data Structuring, Generation, and Information Retrieval. We then assess the extent to which existing benchmarks cover these capabilities, revealing significant gaps in coverage, efficiency measurement, and interpretability. Drawing on this analysis, we use human-centered criteria to identify gaps in how well current benchmarks reflect common usage that is grounded in five practical criteria: coherence, accuracy, clarity, relevance, and efficiency. For four of the six capabilities, we identify the benchmarks that best align with real-world tasks and use them to compare leading models. We find that Google Gemini outperforms other models-including OpenAI's GPT, xAI's Grok, Meta's LLaMA, Anthropic's Claude, DeepSeek, and Qwen from Alibaba-on these utility-focused metrics.
title Evaluating LLM Metrics Through Real-World Capabilities
topic Artificial Intelligence
I.2.7
url https://arxiv.org/abs/2505.08253