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Bibliographic Details
Main Authors: Palma, Gabriel R., McClean, Sally, Allan, Brahim, Tariq, Zeeshan, Moral, Rafael A.
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2505.10279
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author Palma, Gabriel R.
McClean, Sally
Allan, Brahim
Tariq, Zeeshan
Moral, Rafael A.
author_facet Palma, Gabriel R.
McClean, Sally
Allan, Brahim
Tariq, Zeeshan
Moral, Rafael A.
contents TV customers today face many choices from many live channels and on-demand services. Providing a personalised experience that saves customers time when discovering content is essential for TV providers. However, a reliable understanding of their behaviour and preferences is key. When creating personalised recommendations for TV, the biggest challenge is understanding viewing behaviour within households when multiple people are watching. The objective is to detect and combine individual profiles to make better-personalised recommendations for group viewing. Our challenge is that we have little explicit information about who is watching the devices at any time (individuals or groups). Also, we do not have a way to combine more than one individual profile to make better recommendations for group viewing. We propose a novel framework using a Gaussian mixture model averaging to obtain point estimates for the number of household TV profiles and a Bayesian random walk model to introduce uncertainty. We applied our approach using data from real customers whose TV-watching data totalled approximately half a million observations. Our results indicate that combining our framework with the selected features provides a means to estimate the number of household TV profiles and their characteristics, including shifts over time and quantification of uncertainty.
format Preprint
id arxiv_https___arxiv_org_abs_2505_10279
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Estimating the number of household TV profiles based in customer behaviour using Gaussian mixture model averaging
Palma, Gabriel R.
McClean, Sally
Allan, Brahim
Tariq, Zeeshan
Moral, Rafael A.
Methodology
Machine Learning
TV customers today face many choices from many live channels and on-demand services. Providing a personalised experience that saves customers time when discovering content is essential for TV providers. However, a reliable understanding of their behaviour and preferences is key. When creating personalised recommendations for TV, the biggest challenge is understanding viewing behaviour within households when multiple people are watching. The objective is to detect and combine individual profiles to make better-personalised recommendations for group viewing. Our challenge is that we have little explicit information about who is watching the devices at any time (individuals or groups). Also, we do not have a way to combine more than one individual profile to make better recommendations for group viewing. We propose a novel framework using a Gaussian mixture model averaging to obtain point estimates for the number of household TV profiles and a Bayesian random walk model to introduce uncertainty. We applied our approach using data from real customers whose TV-watching data totalled approximately half a million observations. Our results indicate that combining our framework with the selected features provides a means to estimate the number of household TV profiles and their characteristics, including shifts over time and quantification of uncertainty.
title Estimating the number of household TV profiles based in customer behaviour using Gaussian mixture model averaging
topic Methodology
Machine Learning
url https://arxiv.org/abs/2505.10279