Emotion-sensitive Explanation Model

Fuente: arXiv
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Autores principales: Schütze, Christian, Richter, Birte, Wrede, Britta
Formato: Preprint
Publicado: 2025
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author Schütze, Christian
Richter, Birte
Wrede, Britta
author_facet Schütze, Christian
Richter, Birte
Wrede, Britta
contents Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior work shows that prior and task-generated emotions can negatively impact the understanding of explanation. Building on these insights, we propose a three-stage model for emotion-sensitive explanation grounding: (1) emotional or epistemic arousal, (2) understanding, and (3) agreement. This model provides a conceptual basis for developing XAI systems that dynamically adapt explanation strategies to users emotional states, ultimately supporting more effective and user-centered decision-making.
format Preprint
id arxiv_https___arxiv_org_abs_2505_10454
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Emotion-sensitive Explanation Model
Schütze, Christian
Richter, Birte
Wrede, Britta
Human-Computer Interaction
Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior work shows that prior and task-generated emotions can negatively impact the understanding of explanation. Building on these insights, we propose a three-stage model for emotion-sensitive explanation grounding: (1) emotional or epistemic arousal, (2) understanding, and (3) agreement. This model provides a conceptual basis for developing XAI systems that dynamically adapt explanation strategies to users emotional states, ultimately supporting more effective and user-centered decision-making.
title Emotion-sensitive Explanation Model
topic Human-Computer Interaction
url https://arxiv.org/abs/2505.10454