Following the herd: The influence of the bandwagon heuristic on e-commerce shoppers

Fuente: arXiv
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Autori principali: Xiao, Min, Myers, Paul
Natura: Preprint
Pubblicazione: 2025
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author Xiao, Min
Myers, Paul
author_facet Xiao, Min
Myers, Paul
contents This research study examined how the number of reviews, review scores product involvement, and product review valence affect consumers' shopping decisions. Specifically, two online experiments were conducted to examine how product review scores interact with the number of reviews, product involvement, and review valence in affecting bandwagon perceptions and purchase intention. A mock website that displays products and product review metrics was constructed for the purpose of the research. The findings suggest that product review scores, and their interaction with product involvement and review valence, influenced consumers' shopping decisions.
format Preprint
id arxiv_https___arxiv_org_abs_2505_14861
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Following the herd: The influence of the bandwagon heuristic on e-commerce shoppers
Xiao, Min
Myers, Paul
General Economics
Economics
This research study examined how the number of reviews, review scores product involvement, and product review valence affect consumers' shopping decisions. Specifically, two online experiments were conducted to examine how product review scores interact with the number of reviews, product involvement, and review valence in affecting bandwagon perceptions and purchase intention. A mock website that displays products and product review metrics was constructed for the purpose of the research. The findings suggest that product review scores, and their interaction with product involvement and review valence, influenced consumers' shopping decisions.
title Following the herd: The influence of the bandwagon heuristic on e-commerce shoppers
topic General Economics
Economics
url https://arxiv.org/abs/2505.14861