Unremarkable to Remarkable AI Agent: Exploring Boundaries of Agent Intervention for Adults With and Without Cognitive Impairment

Fuente: arXiv
Guardado en:
Detalles Bibliográficos
Autores principales: Chang, Mai Lee, Reig, Samantha, Alicia, Lee, Huang, Anna, Simão, Hugo, Han, Nara, Khanuja, Neeta M, Ali, Abdullah Ubed Mohammad, Martinez, Rebekah, Zimmerman, John, Forlizzi, Jodi, Steinfeld, Aaron
Formato: Preprint
Publicado: 2025
Materias:
Acceso en línea:
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
_version_ 1866912385273430016
author Chang, Mai Lee
Reig, Samantha
Alicia
Lee
Huang, Anna
Simão, Hugo
Han, Nara
Khanuja, Neeta M
Ali, Abdullah Ubed Mohammad
Martinez, Rebekah
Zimmerman, John
Forlizzi, Jodi
Steinfeld, Aaron
author_facet Chang, Mai Lee
Reig, Samantha
Alicia
Lee
Huang, Anna
Simão, Hugo
Han, Nara
Khanuja, Neeta M
Ali, Abdullah Ubed Mohammad
Martinez, Rebekah
Zimmerman, John
Forlizzi, Jodi
Steinfeld, Aaron
contents As the population of older adults increases, there is a growing need for support for them to age in place. This is exacerbated by the growing number of individuals struggling with cognitive decline and shrinking number of youth who provide care for them. Artificially intelligent agents could provide cognitive support to older adults experiencing memory problems, and they could help informal caregivers with coordination tasks. To better understand this possible future, we conducted a speed dating with storyboards study to reveal invisible social boundaries that might keep older adults and their caregivers from accepting and using agents. We found that healthy older adults worry that accepting agents into their homes might increase their chances of developing dementia. At the same time, they want immediate access to agents that know them well if they should experience cognitive decline. Older adults in the early stages of cognitive decline expressed a desire for agents that can ease the burden they saw themselves becoming for their caregivers. They also speculated that an agent who really knew them well might be an effective advocate for their needs when they were less able to advocate for themselves. That is, the agent may need to transition from being unremarkable to remarkable. Based on these findings, we present design opportunities and considerations for agents and articulate directions of future research.
format Preprint
id arxiv_https___arxiv_org_abs_2505_14872
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Unremarkable to Remarkable AI Agent: Exploring Boundaries of Agent Intervention for Adults With and Without Cognitive Impairment
Chang, Mai Lee
Reig, Samantha
Alicia
Lee
Huang, Anna
Simão, Hugo
Han, Nara
Khanuja, Neeta M
Ali, Abdullah Ubed Mohammad
Martinez, Rebekah
Zimmerman, John
Forlizzi, Jodi
Steinfeld, Aaron
Human-Computer Interaction
As the population of older adults increases, there is a growing need for support for them to age in place. This is exacerbated by the growing number of individuals struggling with cognitive decline and shrinking number of youth who provide care for them. Artificially intelligent agents could provide cognitive support to older adults experiencing memory problems, and they could help informal caregivers with coordination tasks. To better understand this possible future, we conducted a speed dating with storyboards study to reveal invisible social boundaries that might keep older adults and their caregivers from accepting and using agents. We found that healthy older adults worry that accepting agents into their homes might increase their chances of developing dementia. At the same time, they want immediate access to agents that know them well if they should experience cognitive decline. Older adults in the early stages of cognitive decline expressed a desire for agents that can ease the burden they saw themselves becoming for their caregivers. They also speculated that an agent who really knew them well might be an effective advocate for their needs when they were less able to advocate for themselves. That is, the agent may need to transition from being unremarkable to remarkable. Based on these findings, we present design opportunities and considerations for agents and articulate directions of future research.
title Unremarkable to Remarkable AI Agent: Exploring Boundaries of Agent Intervention for Adults With and Without Cognitive Impairment
topic Human-Computer Interaction
url https://arxiv.org/abs/2505.14872