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Main Authors: Zhang, Chao, Shi, Xin, Zhang, Xueqiao, Zhu, Yifan, Yang, Yi, Luo, Yawei
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2505.16995
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author Zhang, Chao
Shi, Xin
Zhang, Xueqiao
Zhu, Yifan
Yang, Yi
Luo, Yawei
author_facet Zhang, Chao
Shi, Xin
Zhang, Xueqiao
Zhu, Yifan
Yang, Yi
Luo, Yawei
contents Recent advances in Emotional Support Conversation (ESC) have improved emotional support generation by fine-tuning Large Language Models (LLMs) via Supervised Fine-Tuning (SFT). However, common psychological errors still persist. While Direct Preference Optimization (DPO) shows promise in reducing such errors through pairwise preference learning, its effectiveness in ESC tasks is limited by two key challenges: (1) Entangled data structure: Existing ESC data inherently entangles psychological strategies and response content, making it difficult to construct high-quality preference pairs; and (2) Optimization ambiguity: Applying vanilla DPO to such entangled pairwise data leads to ambiguous training objectives. To address these issues, we introduce Inferential Preference Mining (IPM) to construct high-quality preference data, forming the IPM-PrefDial dataset. Building upon this data, we propose a Decoupled ESC framework inspired by Gross's Extended Process Model of Emotion Regulation, which decomposes the ESC task into two sequential subtasks: strategy planning and empathic response generation. Each was trained via SFT and subsequently enhanced by DPO to align with the psychological preference. Extensive experiments demonstrate that our Decoupled ESC framework outperforms joint optimization baselines, reducing preference bias and improving response quality.
format Preprint
id arxiv_https___arxiv_org_abs_2505_16995
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publishDate 2025
record_format arxiv
spellingShingle DecoupledESC: Enhancing Emotional Support Generation via Strategy-Response Decoupled Preference Optimization
Zhang, Chao
Shi, Xin
Zhang, Xueqiao
Zhu, Yifan
Yang, Yi
Luo, Yawei
Computation and Language
Recent advances in Emotional Support Conversation (ESC) have improved emotional support generation by fine-tuning Large Language Models (LLMs) via Supervised Fine-Tuning (SFT). However, common psychological errors still persist. While Direct Preference Optimization (DPO) shows promise in reducing such errors through pairwise preference learning, its effectiveness in ESC tasks is limited by two key challenges: (1) Entangled data structure: Existing ESC data inherently entangles psychological strategies and response content, making it difficult to construct high-quality preference pairs; and (2) Optimization ambiguity: Applying vanilla DPO to such entangled pairwise data leads to ambiguous training objectives. To address these issues, we introduce Inferential Preference Mining (IPM) to construct high-quality preference data, forming the IPM-PrefDial dataset. Building upon this data, we propose a Decoupled ESC framework inspired by Gross's Extended Process Model of Emotion Regulation, which decomposes the ESC task into two sequential subtasks: strategy planning and empathic response generation. Each was trained via SFT and subsequently enhanced by DPO to align with the psychological preference. Extensive experiments demonstrate that our Decoupled ESC framework outperforms joint optimization baselines, reducing preference bias and improving response quality.
title DecoupledESC: Enhancing Emotional Support Generation via Strategy-Response Decoupled Preference Optimization
topic Computation and Language
url https://arxiv.org/abs/2505.16995