Community Moderation and the New Epistemology of Fact Checking on Social Media

Fuente: arXiv
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Autori principali: Augenstein, Isabelle, Bakker, Michiel, Chakraborty, Tanmoy, Corney, David, Ferrara, Emilio, Gurevych, Iryna, Hale, Scott, Hovy, Eduard, Ji, Heng, Larraz, Irene, Menczer, Filippo, Nakov, Preslav, Papotti, Paolo, Sahnan, Dhruv, Warren, Greta, Zagni, Giovanni
Natura: Preprint
Pubblicazione: 2025
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author Augenstein, Isabelle
Bakker, Michiel
Chakraborty, Tanmoy
Corney, David
Ferrara, Emilio
Gurevych, Iryna
Hale, Scott
Hovy, Eduard
Ji, Heng
Larraz, Irene
Menczer, Filippo
Nakov, Preslav
Papotti, Paolo
Sahnan, Dhruv
Warren, Greta
Zagni, Giovanni
author_facet Augenstein, Isabelle
Bakker, Michiel
Chakraborty, Tanmoy
Corney, David
Ferrara, Emilio
Gurevych, Iryna
Hale, Scott
Hovy, Eduard
Ji, Heng
Larraz, Irene
Menczer, Filippo
Nakov, Preslav
Papotti, Paolo
Sahnan, Dhruv
Warren, Greta
Zagni, Giovanni
contents Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter) and Meta have shifted towards community-driven content moderation by launching their own versions of crowd-sourced fact-checking -- Community Notes. If effectively scaled and governed, such crowd-checking initiatives have the potential to combat misinformation with increased scale and speed as successfully as community-driven efforts once did with spam. Nevertheless, general content moderation, especially for misinformation, is inherently more complex. Public perceptions of truth are often shaped by personal biases, political leanings, and cultural contexts, complicating consensus on what constitutes misleading content. This suggests that community efforts, while valuable, cannot replace the indispensable role of professional fact-checkers. Here we systemically examine the current approaches to misinformation detection across major platforms, explore the emerging role of community-driven moderation, and critically evaluate both the promises and challenges of crowd-checking at scale.
format Preprint
id arxiv_https___arxiv_org_abs_2505_20067
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Community Moderation and the New Epistemology of Fact Checking on Social Media
Augenstein, Isabelle
Bakker, Michiel
Chakraborty, Tanmoy
Corney, David
Ferrara, Emilio
Gurevych, Iryna
Hale, Scott
Hovy, Eduard
Ji, Heng
Larraz, Irene
Menczer, Filippo
Nakov, Preslav
Papotti, Paolo
Sahnan, Dhruv
Warren, Greta
Zagni, Giovanni
Social and Information Networks
Artificial Intelligence
Computers and Society
Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter) and Meta have shifted towards community-driven content moderation by launching their own versions of crowd-sourced fact-checking -- Community Notes. If effectively scaled and governed, such crowd-checking initiatives have the potential to combat misinformation with increased scale and speed as successfully as community-driven efforts once did with spam. Nevertheless, general content moderation, especially for misinformation, is inherently more complex. Public perceptions of truth are often shaped by personal biases, political leanings, and cultural contexts, complicating consensus on what constitutes misleading content. This suggests that community efforts, while valuable, cannot replace the indispensable role of professional fact-checkers. Here we systemically examine the current approaches to misinformation detection across major platforms, explore the emerging role of community-driven moderation, and critically evaluate both the promises and challenges of crowd-checking at scale.
title Community Moderation and the New Epistemology of Fact Checking on Social Media
topic Social and Information Networks
Artificial Intelligence
Computers and Society
url https://arxiv.org/abs/2505.20067