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Main Author: Herrera, Francisco
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2505.20305
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author Herrera, Francisco
author_facet Herrera, Francisco
contents As large language models (LLMs) are increasingly deployed in sensitive domains such as healthcare, law, and education, the demand for transparent, interpretable, and accountable AI systems becomes more urgent. Explainable AI (XAI) acts as a crucial interface between the opaque reasoning of LLMs and the diverse stakeholders who rely on their outputs in high-risk decisions. This paper presents a comprehensive reflection and survey of XAI for LLMs, framed around three guiding questions: Why is explainability essential? What technical and ethical dimensions does it entail? And how can it fulfill its role in real-world deployment? We highlight four core dimensions central to explainability in LLMs, faithfulness, truthfulness, plausibility, and contrastivity, which together expose key design tensions and guide the development of explanation strategies that are both technically sound and contextually appropriate. The paper discusses how XAI can support epistemic clarity, regulatory compliance, and audience-specific intelligibility across stakeholder roles and decision settings. We further examine how explainability is evaluated, alongside emerging developments in audience-sensitive XAI, mechanistic interpretability, causal reasoning, and adaptive explanation systems. Emphasizing the shift from surface-level transparency to governance-ready design, we identify critical challenges and future research directions for ensuring the responsible use of LLMs in complex societal contexts. We argue that explainability must evolve into a civic infrastructure fostering trust, enabling contestability, and aligning AI systems with institutional accountability and human-centered decision-making.
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spellingShingle Making Sense of the Unsensible: Reflection, Survey, and Challenges for XAI in Large Language Models Toward Human-Centered AI
Herrera, Francisco
Computers and Society
As large language models (LLMs) are increasingly deployed in sensitive domains such as healthcare, law, and education, the demand for transparent, interpretable, and accountable AI systems becomes more urgent. Explainable AI (XAI) acts as a crucial interface between the opaque reasoning of LLMs and the diverse stakeholders who rely on their outputs in high-risk decisions. This paper presents a comprehensive reflection and survey of XAI for LLMs, framed around three guiding questions: Why is explainability essential? What technical and ethical dimensions does it entail? And how can it fulfill its role in real-world deployment? We highlight four core dimensions central to explainability in LLMs, faithfulness, truthfulness, plausibility, and contrastivity, which together expose key design tensions and guide the development of explanation strategies that are both technically sound and contextually appropriate. The paper discusses how XAI can support epistemic clarity, regulatory compliance, and audience-specific intelligibility across stakeholder roles and decision settings. We further examine how explainability is evaluated, alongside emerging developments in audience-sensitive XAI, mechanistic interpretability, causal reasoning, and adaptive explanation systems. Emphasizing the shift from surface-level transparency to governance-ready design, we identify critical challenges and future research directions for ensuring the responsible use of LLMs in complex societal contexts. We argue that explainability must evolve into a civic infrastructure fostering trust, enabling contestability, and aligning AI systems with institutional accountability and human-centered decision-making.
title Making Sense of the Unsensible: Reflection, Survey, and Challenges for XAI in Large Language Models Toward Human-Centered AI
topic Computers and Society
url https://arxiv.org/abs/2505.20305