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Autores principales: Zhang, Yi, Zhang, Zhenzhen
Formato: Preprint
Publicado: 2025
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Acceso en línea:https://arxiv.org/abs/2505.20474
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author Zhang, Yi
Zhang, Zhenzhen
author_facet Zhang, Yi
Zhang, Zhenzhen
contents The growing aging population has significantly increased demand for efficient home health care (HHC) services. This study introduces a Vehicle Routing and Appointment Scheduling Problem (VRASP) to simultaneously optimize caregiver routes and appointment times, minimizing costs while improving service quality. We first develop a deterministic VRASP model and then extend it to a stochastic version using sample average approximation to account for travel and service time uncertainty. A tailored Variable Neighborhood Search (VNS) heuristic is proposed, combining regret-based insertion and Tabu Search to efficiently solve both problem variants. Computational experiments show that the stochastic model outperforms the deterministic approach, while VNS achieves near-optimal solutions for small instances and demonstrates superior scalability for larger problems compared to CPLEX. This work provides HHC providers with a practical decision-making tool to enhance operational efficiency under uncertainty.
format Preprint
id arxiv_https___arxiv_org_abs_2505_20474
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Joint Optimization of Service Routing and Scheduling in Home Health Care
Zhang, Yi
Zhang, Zhenzhen
Optimization and Control
The growing aging population has significantly increased demand for efficient home health care (HHC) services. This study introduces a Vehicle Routing and Appointment Scheduling Problem (VRASP) to simultaneously optimize caregiver routes and appointment times, minimizing costs while improving service quality. We first develop a deterministic VRASP model and then extend it to a stochastic version using sample average approximation to account for travel and service time uncertainty. A tailored Variable Neighborhood Search (VNS) heuristic is proposed, combining regret-based insertion and Tabu Search to efficiently solve both problem variants. Computational experiments show that the stochastic model outperforms the deterministic approach, while VNS achieves near-optimal solutions for small instances and demonstrates superior scalability for larger problems compared to CPLEX. This work provides HHC providers with a practical decision-making tool to enhance operational efficiency under uncertainty.
title Joint Optimization of Service Routing and Scheduling in Home Health Care
topic Optimization and Control
url https://arxiv.org/abs/2505.20474