Humble AI in the real-world: the case of algorithmic hiring

Fuente: arXiv
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Autori principali: Nair, Rahul, Vejsbjerg, Inge, Daly, Elizabeth, Varytimidis, Christos, Knowles, Bran
Natura: Preprint
Pubblicazione: 2025
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author Nair, Rahul
Vejsbjerg, Inge
Daly, Elizabeth
Varytimidis, Christos
Knowles, Bran
author_facet Nair, Rahul
Vejsbjerg, Inge
Daly, Elizabeth
Varytimidis, Christos
Knowles, Bran
contents Humble AI (Knowles et al., 2023) argues for cautiousness in AI development and deployments through scepticism (accounting for limitations of statistical learning), curiosity (accounting for unexpected outcomes), and commitment (accounting for multifaceted values beyond performance). We present a real-world case study for humble AI in the domain of algorithmic hiring. Specifically, we evaluate virtual screening algorithms in a widely used hiring platform that matches candidates to job openings. There are several challenges in misrecognition and stereotyping in such contexts that are difficult to assess through standard fairness and trust frameworks; e.g., someone with a non-traditional background is less likely to rank highly. We demonstrate technical feasibility of how humble AI principles can be translated to practice through uncertainty quantification of ranks, entropy estimates, and a user experience that highlights algorithmic unknowns. We describe preliminary discussions with focus groups made up of recruiters. Future user studies seek to evaluate whether the higher cognitive load of a humble AI system fosters a climate of trust in its outcomes.
format Preprint
id arxiv_https___arxiv_org_abs_2505_20918
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Humble AI in the real-world: the case of algorithmic hiring
Nair, Rahul
Vejsbjerg, Inge
Daly, Elizabeth
Varytimidis, Christos
Knowles, Bran
Machine Learning
Artificial Intelligence
Human-Computer Interaction
Humble AI (Knowles et al., 2023) argues for cautiousness in AI development and deployments through scepticism (accounting for limitations of statistical learning), curiosity (accounting for unexpected outcomes), and commitment (accounting for multifaceted values beyond performance). We present a real-world case study for humble AI in the domain of algorithmic hiring. Specifically, we evaluate virtual screening algorithms in a widely used hiring platform that matches candidates to job openings. There are several challenges in misrecognition and stereotyping in such contexts that are difficult to assess through standard fairness and trust frameworks; e.g., someone with a non-traditional background is less likely to rank highly. We demonstrate technical feasibility of how humble AI principles can be translated to practice through uncertainty quantification of ranks, entropy estimates, and a user experience that highlights algorithmic unknowns. We describe preliminary discussions with focus groups made up of recruiters. Future user studies seek to evaluate whether the higher cognitive load of a humble AI system fosters a climate of trust in its outcomes.
title Humble AI in the real-world: the case of algorithmic hiring
topic Machine Learning
Artificial Intelligence
Human-Computer Interaction
url https://arxiv.org/abs/2505.20918