A Divide-and-Conquer Approach for Modeling Arrival Times in Business Process Simulation

Fuente: arXiv
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Main Authors: Kirchdorfer, Lukas, Özdemir, Konrad, Kusenic, Stjepan, van der Aa, Han, Stuckenschmidt, Heiner
Format: Preprint
Published: 2025
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author Kirchdorfer, Lukas
Özdemir, Konrad
Kusenic, Stjepan
van der Aa, Han
Stuckenschmidt, Heiner
author_facet Kirchdorfer, Lukas
Özdemir, Konrad
Kusenic, Stjepan
van der Aa, Han
Stuckenschmidt, Heiner
contents Business Process Simulation (BPS) is a critical tool for analyzing and improving organizational processes by estimating the impact of process changes. A key component of BPS is the case-arrival model, which determines the pattern of new case entries into a process. Although accurate case-arrival modeling is essential for reliable simulations, as it influences waiting and overall cycle times, existing approaches often rely on oversimplified static distributions of inter-arrival times. These approaches fail to capture the dynamic and temporal complexities inherent in organizational environments, leading to less accurate and reliable outcomes. To address this limitation, we propose Auto Time Kernel Density Estimation (AT-KDE), a divide-and-conquer approach that models arrival times of processes by incorporating global dynamics, day-of-week variations, and intraday distributional changes, ensuring both precision and scalability. Experiments conducted across 20 diverse processes demonstrate that AT-KDE is far more accurate and robust than existing approaches while maintaining sensible execution time efficiency.
format Preprint
id arxiv_https___arxiv_org_abs_2505_22381
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle A Divide-and-Conquer Approach for Modeling Arrival Times in Business Process Simulation
Kirchdorfer, Lukas
Özdemir, Konrad
Kusenic, Stjepan
van der Aa, Han
Stuckenschmidt, Heiner
Machine Learning
Business Process Simulation (BPS) is a critical tool for analyzing and improving organizational processes by estimating the impact of process changes. A key component of BPS is the case-arrival model, which determines the pattern of new case entries into a process. Although accurate case-arrival modeling is essential for reliable simulations, as it influences waiting and overall cycle times, existing approaches often rely on oversimplified static distributions of inter-arrival times. These approaches fail to capture the dynamic and temporal complexities inherent in organizational environments, leading to less accurate and reliable outcomes. To address this limitation, we propose Auto Time Kernel Density Estimation (AT-KDE), a divide-and-conquer approach that models arrival times of processes by incorporating global dynamics, day-of-week variations, and intraday distributional changes, ensuring both precision and scalability. Experiments conducted across 20 diverse processes demonstrate that AT-KDE is far more accurate and robust than existing approaches while maintaining sensible execution time efficiency.
title A Divide-and-Conquer Approach for Modeling Arrival Times in Business Process Simulation
topic Machine Learning
url https://arxiv.org/abs/2505.22381