Position: Uncertainty Quantification Needs Reassessment for Large-language Model Agents

Fuente: arXiv
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Autores principales: Kirchhof, Michael, Kasneci, Gjergji, Kasneci, Enkelejda
Formato: Preprint
Publicado: 2025
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author Kirchhof, Michael
Kasneci, Gjergji
Kasneci, Enkelejda
author_facet Kirchhof, Michael
Kasneci, Gjergji
Kasneci, Enkelejda
contents Large-language models (LLMs) and chatbot agents are known to provide wrong outputs at times, and it was recently found that this can never be fully prevented. Hence, uncertainty quantification plays a crucial role, aiming to quantify the level of ambiguity in either one overall number or two numbers for aleatoric and epistemic uncertainty. This position paper argues that this traditional dichotomy of uncertainties is too limited for the open and interactive setup that LLM agents operate in when communicating with a user, and that we need to research avenues that enrich uncertainties in this novel scenario. We review the literature and find that popular definitions of aleatoric and epistemic uncertainties directly contradict each other and lose their meaning in interactive LLM agent settings. Hence, we propose three novel research directions that focus on uncertainties in such human-computer interactions: Underspecification uncertainties, for when users do not provide all information or define the exact task at the first go, interactive learning, to ask follow-up questions and reduce the uncertainty about the current context, and output uncertainties, to utilize the rich language and speech space to express uncertainties as more than mere numbers. We expect that these new ways of dealing with and communicating uncertainties will lead to LLM agent interactions that are more transparent, trustworthy, and intuitive.
format Preprint
id arxiv_https___arxiv_org_abs_2505_22655
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Position: Uncertainty Quantification Needs Reassessment for Large-language Model Agents
Kirchhof, Michael
Kasneci, Gjergji
Kasneci, Enkelejda
Machine Learning
Artificial Intelligence
Computation and Language
Large-language models (LLMs) and chatbot agents are known to provide wrong outputs at times, and it was recently found that this can never be fully prevented. Hence, uncertainty quantification plays a crucial role, aiming to quantify the level of ambiguity in either one overall number or two numbers for aleatoric and epistemic uncertainty. This position paper argues that this traditional dichotomy of uncertainties is too limited for the open and interactive setup that LLM agents operate in when communicating with a user, and that we need to research avenues that enrich uncertainties in this novel scenario. We review the literature and find that popular definitions of aleatoric and epistemic uncertainties directly contradict each other and lose their meaning in interactive LLM agent settings. Hence, we propose three novel research directions that focus on uncertainties in such human-computer interactions: Underspecification uncertainties, for when users do not provide all information or define the exact task at the first go, interactive learning, to ask follow-up questions and reduce the uncertainty about the current context, and output uncertainties, to utilize the rich language and speech space to express uncertainties as more than mere numbers. We expect that these new ways of dealing with and communicating uncertainties will lead to LLM agent interactions that are more transparent, trustworthy, and intuitive.
title Position: Uncertainty Quantification Needs Reassessment for Large-language Model Agents
topic Machine Learning
Artificial Intelligence
Computation and Language
url https://arxiv.org/abs/2505.22655