Do Language Models Mirror Human Confidence? Exploring Psychological Insights to Address Overconfidence in LLMs

Fuente: arXiv
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Auteurs principaux: Xu, Chenjun, Wen, Bingbing, Han, Bin, Wolfe, Robert, Wang, Lucy Lu, Howe, Bill
Format: Preprint
Publié: 2025
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author Xu, Chenjun
Wen, Bingbing
Han, Bin
Wolfe, Robert
Wang, Lucy Lu
Howe, Bill
author_facet Xu, Chenjun
Wen, Bingbing
Han, Bin
Wolfe, Robert
Wang, Lucy Lu
Howe, Bill
contents Psychology research has shown that humans are poor at estimating their performance on tasks, tending towards underconfidence on easy tasks and overconfidence on difficult tasks. We examine three LLMs, Llama-3-70B-instruct, Claude-3-Sonnet, and GPT-4o, on a range of QA tasks of varying difficulty, and show that models exhibit subtle differences from human patterns of overconfidence: less sensitive to task difficulty, and when prompted to answer based on different personas -- e.g., expert vs layman, or different race, gender, and ages -- the models will respond with stereotypically biased confidence estimations even though their underlying answer accuracy remains the same. Based on these observations, we propose Answer-Free Confidence Estimation (AFCE) to improve confidence calibration and LLM interpretability in these settings. AFCE is a self-assessment method that employs two stages of prompting, first eliciting only confidence scores on questions, then asking separately for the answer. Experiments on the MMLU and GPQA datasets spanning subjects and difficulty show that this separation of tasks significantly reduces overconfidence and delivers more human-like sensitivity to task difficulty.
format Preprint
id arxiv_https___arxiv_org_abs_2506_00582
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Do Language Models Mirror Human Confidence? Exploring Psychological Insights to Address Overconfidence in LLMs
Xu, Chenjun
Wen, Bingbing
Han, Bin
Wolfe, Robert
Wang, Lucy Lu
Howe, Bill
Artificial Intelligence
I.2.7
Psychology research has shown that humans are poor at estimating their performance on tasks, tending towards underconfidence on easy tasks and overconfidence on difficult tasks. We examine three LLMs, Llama-3-70B-instruct, Claude-3-Sonnet, and GPT-4o, on a range of QA tasks of varying difficulty, and show that models exhibit subtle differences from human patterns of overconfidence: less sensitive to task difficulty, and when prompted to answer based on different personas -- e.g., expert vs layman, or different race, gender, and ages -- the models will respond with stereotypically biased confidence estimations even though their underlying answer accuracy remains the same. Based on these observations, we propose Answer-Free Confidence Estimation (AFCE) to improve confidence calibration and LLM interpretability in these settings. AFCE is a self-assessment method that employs two stages of prompting, first eliciting only confidence scores on questions, then asking separately for the answer. Experiments on the MMLU and GPQA datasets spanning subjects and difficulty show that this separation of tasks significantly reduces overconfidence and delivers more human-like sensitivity to task difficulty.
title Do Language Models Mirror Human Confidence? Exploring Psychological Insights to Address Overconfidence in LLMs
topic Artificial Intelligence
I.2.7
url https://arxiv.org/abs/2506.00582