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Auteurs principaux: Nguyen, Hannah Vy, Yen, Yu-Chun Grace, Shakir, Omar, Huynh, Hang, Gutierrez, Sebastian, Smith, June A., Jimenez, Sheila, Abdelgelil, Salma, MacNeil, Stephen
Format: Preprint
Publié: 2025
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Accès en ligne:https://arxiv.org/abs/2506.03052
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author Nguyen, Hannah Vy
Yen, Yu-Chun Grace
Shakir, Omar
Huynh, Hang
Gutierrez, Sebastian
Smith, June A.
Jimenez, Sheila
Abdelgelil, Salma
MacNeil, Stephen
author_facet Nguyen, Hannah Vy
Yen, Yu-Chun Grace
Shakir, Omar
Huynh, Hang
Gutierrez, Sebastian
Smith, June A.
Jimenez, Sheila
Abdelgelil, Salma
MacNeil, Stephen
contents Many conversational user interfaces facilitate linear conversations with turn-based dialogue, similar to face-to-face conversations between people. However, digital conversations can afford more than simple back-and-forth; they can be layered with interaction techniques and structured representations that scaffold exploration, reflection, and shared understanding between users and AI systems. We introduce Feedstack, a speculative interface that augments feedback conversations with layered affordances for organizing, navigating, and externalizing feedback. These layered structures serve as a shared representation of the conversation that can surface user intent and reveal underlying design principles. This work represents an early exploration of this vision using a research-through-design approach. We describe system features and design rationale, and present insights from two formative (n=8, n=8) studies to examine how novice designers engage with these layered supports. Rather than presenting a conclusive evaluation, we reflect on Feedstack as a design probe that opens up new directions for conversational feedback systems.
format Preprint
id arxiv_https___arxiv_org_abs_2506_03052
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Feedstack: Layering Structured Representations over Unstructured Feedback to Scaffold Human AI Conversation
Nguyen, Hannah Vy
Yen, Yu-Chun Grace
Shakir, Omar
Huynh, Hang
Gutierrez, Sebastian
Smith, June A.
Jimenez, Sheila
Abdelgelil, Salma
MacNeil, Stephen
Human-Computer Interaction
Many conversational user interfaces facilitate linear conversations with turn-based dialogue, similar to face-to-face conversations between people. However, digital conversations can afford more than simple back-and-forth; they can be layered with interaction techniques and structured representations that scaffold exploration, reflection, and shared understanding between users and AI systems. We introduce Feedstack, a speculative interface that augments feedback conversations with layered affordances for organizing, navigating, and externalizing feedback. These layered structures serve as a shared representation of the conversation that can surface user intent and reveal underlying design principles. This work represents an early exploration of this vision using a research-through-design approach. We describe system features and design rationale, and present insights from two formative (n=8, n=8) studies to examine how novice designers engage with these layered supports. Rather than presenting a conclusive evaluation, we reflect on Feedstack as a design probe that opens up new directions for conversational feedback systems.
title Feedstack: Layering Structured Representations over Unstructured Feedback to Scaffold Human AI Conversation
topic Human-Computer Interaction
url https://arxiv.org/abs/2506.03052