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Main Authors: Kallina, Emma, Bohné, Thomas, Singh, Jat
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2506.09873
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author Kallina, Emma
Bohné, Thomas
Singh, Jat
author_facet Kallina, Emma
Bohné, Thomas
Singh, Jat
contents Responsible AI (rAI) guidance increasingly promotes stakeholder involvement (SHI) during AI development. At the same time, SHI is already common in commercial software development, but with potentially different foci. This study clarifies the extent to which established SHI practices are able to contribute to rAI efforts as well as potential disconnects -- essential insights to inform and tailor future interventions that further shift industry practice towards rAI efforts. First, we analysed 56 rAI guidance documents to identify why SHI is recommended (i.e. its expected benefits for rAI) and uncovered goals such as redistributing power, improving socio-technical understandings, anticipating risks, and enhancing public oversight. To understand why and how SHI is currently practised in commercial settings, we then conducted an online survey (n=130) and semi-structured interviews (n=10) with AI practitioners. Our findings reveal that SHI in practice is primarily driven by commercial priorities (e.g. customer value, compliance) and several factors currently discourage more rAI-aligned SHI practices. This suggests that established SHI practices are largely not contributing to rAI efforts. To address this disconnect, we propose interventions and research opportunities to advance rAI development in practice.
format Preprint
id arxiv_https___arxiv_org_abs_2506_09873
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Stakeholder Participation for Responsible AI Development: Disconnects Between Guidance and Current Practice
Kallina, Emma
Bohné, Thomas
Singh, Jat
Software Engineering
Artificial Intelligence
Human-Computer Interaction
Responsible AI (rAI) guidance increasingly promotes stakeholder involvement (SHI) during AI development. At the same time, SHI is already common in commercial software development, but with potentially different foci. This study clarifies the extent to which established SHI practices are able to contribute to rAI efforts as well as potential disconnects -- essential insights to inform and tailor future interventions that further shift industry practice towards rAI efforts. First, we analysed 56 rAI guidance documents to identify why SHI is recommended (i.e. its expected benefits for rAI) and uncovered goals such as redistributing power, improving socio-technical understandings, anticipating risks, and enhancing public oversight. To understand why and how SHI is currently practised in commercial settings, we then conducted an online survey (n=130) and semi-structured interviews (n=10) with AI practitioners. Our findings reveal that SHI in practice is primarily driven by commercial priorities (e.g. customer value, compliance) and several factors currently discourage more rAI-aligned SHI practices. This suggests that established SHI practices are largely not contributing to rAI efforts. To address this disconnect, we propose interventions and research opportunities to advance rAI development in practice.
title Stakeholder Participation for Responsible AI Development: Disconnects Between Guidance and Current Practice
topic Software Engineering
Artificial Intelligence
Human-Computer Interaction
url https://arxiv.org/abs/2506.09873