Needling Through the Threads: A Visualization Tool for Navigating Threaded Online Discussions

Fuente: arXiv
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Main Authors: Liu, Yijun, Choi, Frederick, Chandrasekharan, Eshwar
Format: Preprint
Published: 2025
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author Liu, Yijun
Choi, Frederick
Chandrasekharan, Eshwar
author_facet Liu, Yijun
Choi, Frederick
Chandrasekharan, Eshwar
contents Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving conversations, and maintain contextual understanding--all of which hinder timely and effective moderation. While platforms like Reddit use threaded structures to organize discourse, deeply nested threads can still obscure discussions and make it difficult to grasp the overall trajectory of conversations. In this paper, we present an interactive system called Needle to support better navigation and comprehension of complex discourse within threaded discussions. Needle uses visual analytics to summarize key conversational metrics--such as activity, toxicity levels, and voting trends--over time, offering both high-level insights and detailed breakdowns of discussion threads. Through a user study with ten Reddit moderators, we find that Needle supports moderation by reducing cognitive load in making sense of large discussion, helping prioritize areas that need attention, and providing decision-making supports. Based on our findings, we provide a set of design guidelines to inform future visualization-driven moderation tools and sociotechnical systems. To the best of our knowledge, Needle is one of the first systems to combine interactive visual analytics with human-in-the-loop moderation for threaded online discussions.
format Preprint
id arxiv_https___arxiv_org_abs_2506_11276
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Needling Through the Threads: A Visualization Tool for Navigating Threaded Online Discussions
Liu, Yijun
Choi, Frederick
Chandrasekharan, Eshwar
Human-Computer Interaction
Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving conversations, and maintain contextual understanding--all of which hinder timely and effective moderation. While platforms like Reddit use threaded structures to organize discourse, deeply nested threads can still obscure discussions and make it difficult to grasp the overall trajectory of conversations. In this paper, we present an interactive system called Needle to support better navigation and comprehension of complex discourse within threaded discussions. Needle uses visual analytics to summarize key conversational metrics--such as activity, toxicity levels, and voting trends--over time, offering both high-level insights and detailed breakdowns of discussion threads. Through a user study with ten Reddit moderators, we find that Needle supports moderation by reducing cognitive load in making sense of large discussion, helping prioritize areas that need attention, and providing decision-making supports. Based on our findings, we provide a set of design guidelines to inform future visualization-driven moderation tools and sociotechnical systems. To the best of our knowledge, Needle is one of the first systems to combine interactive visual analytics with human-in-the-loop moderation for threaded online discussions.
title Needling Through the Threads: A Visualization Tool for Navigating Threaded Online Discussions
topic Human-Computer Interaction
url https://arxiv.org/abs/2506.11276