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Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot

Fuente: arXiv

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Bibliographic Details
Main Authors:	Zhou, Jieyu, Shen, Rui, You, Yue, DiSalvo, Carl, Dombrowski, Lynn, MacLellan, Christopher
Format:	Preprint
Published:	2025
Subjects:	Human-Computer Interaction
Online Access:	Acceder al recurso
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