Improving Factuality for Dialogue Response Generation via Graph-Based Knowledge Augmentation

Fuente: arXiv
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Autores principales: Chen, Xiangyan, Gan, Yujian, Gu, Yimeng, Purver, Matthew
Formato: Preprint
Publicado: 2025
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author Chen, Xiangyan
Gan, Yujian
Gu, Yimeng
Purver, Matthew
author_facet Chen, Xiangyan
Gan, Yujian
Gu, Yimeng
Purver, Matthew
contents Large Language Models (LLMs) succeed in many natural language processing tasks. However, their tendency to hallucinate - generate plausible but inconsistent or factually incorrect text - can cause significant problems in certain tasks, including response generation in dialogue. To mitigate this issue, we propose two novel graph knowledge-augmented frameworks, Dialogue Response Generation via Textualised Graphs (TG-DRG) and Graph-Aware Dialogue Response Generation (GA-DRG), which combine reasoning-guided dialogue reformulation, dialogue sense knowledge selection, and graph-enhanced response generation to improve the factuality of dialogue responses. To evaluate the factuality of generated responses, we propose a dialogue fact score that addresses the limitations of existing fact-score methods in dialogue settings, providing a more reliable assessment of factual consistency. We evaluate our methods using different baselines on the OpendialKG and HybriDialogue datasets. Our methods noticeably improve factuality compared to other graph knowledge-augmentation baselines, including the state-of-the-art G-retriever, achieving improvements of 3.47% on OpendialKG and 3.12% on HybriDialogue in terms of dialogue fact score. The code will be released on GitHub.
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publishDate 2025
record_format arxiv
spellingShingle Improving Factuality for Dialogue Response Generation via Graph-Based Knowledge Augmentation
Chen, Xiangyan
Gan, Yujian
Gu, Yimeng
Purver, Matthew
Computation and Language
Human-Computer Interaction
Large Language Models (LLMs) succeed in many natural language processing tasks. However, their tendency to hallucinate - generate plausible but inconsistent or factually incorrect text - can cause significant problems in certain tasks, including response generation in dialogue. To mitigate this issue, we propose two novel graph knowledge-augmented frameworks, Dialogue Response Generation via Textualised Graphs (TG-DRG) and Graph-Aware Dialogue Response Generation (GA-DRG), which combine reasoning-guided dialogue reformulation, dialogue sense knowledge selection, and graph-enhanced response generation to improve the factuality of dialogue responses. To evaluate the factuality of generated responses, we propose a dialogue fact score that addresses the limitations of existing fact-score methods in dialogue settings, providing a more reliable assessment of factual consistency. We evaluate our methods using different baselines on the OpendialKG and HybriDialogue datasets. Our methods noticeably improve factuality compared to other graph knowledge-augmentation baselines, including the state-of-the-art G-retriever, achieving improvements of 3.47% on OpendialKG and 3.12% on HybriDialogue in terms of dialogue fact score. The code will be released on GitHub.
title Improving Factuality for Dialogue Response Generation via Graph-Based Knowledge Augmentation
topic Computation and Language
Human-Computer Interaction
url https://arxiv.org/abs/2506.12496