Similarity = Value? Consultation Value Assessment and Alignment for Personalized Search

Fuente: arXiv
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Autori principali: Qin, Weicong, Xu, Yi, Yu, Weijie, Shi, Teng, Shen, Chenglei, He, Ming, Fan, Jianping, Zhang, Xiao, Xu, Jun
Natura: Preprint
Pubblicazione: 2025
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author Qin, Weicong
Xu, Yi
Yu, Weijie
Shi, Teng
Shen, Chenglei
He, Ming
Fan, Jianping
Zhang, Xiao
Xu, Jun
author_facet Qin, Weicong
Xu, Yi
Yu, Weijie
Shi, Teng
Shen, Chenglei
He, Ming
Fan, Jianping
Zhang, Xiao
Xu, Jun
contents Personalized search systems in e-commerce platforms increasingly involve user interactions with AI assistants, where users consult about products, usage scenarios, and more. Leveraging consultation to personalize search services is trending. Existing methods typically rely on semantic similarity to align historical consultations with current queries due to the absence of 'value' labels, but we observe that semantic similarity alone often fails to capture the true value of consultation for personalization. To address this, we propose a consultation value assessment framework that evaluates historical consultations from three novel perspectives: (1) Scenario Scope Value, (2) Posterior Action Value, and (3) Time Decay Value. Based on this, we introduce VAPS, a value-aware personalized search model that selectively incorporates high-value consultations through a consultation-user action interaction module and an explicit objective that aligns consultations with user actions. Experiments on both public and commercial datasets show that VAPS consistently outperforms baselines in both retrieval and ranking tasks.
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id arxiv_https___arxiv_org_abs_2506_14437
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Similarity = Value? Consultation Value Assessment and Alignment for Personalized Search
Qin, Weicong
Xu, Yi
Yu, Weijie
Shi, Teng
Shen, Chenglei
He, Ming
Fan, Jianping
Zhang, Xiao
Xu, Jun
Information Retrieval
Personalized search systems in e-commerce platforms increasingly involve user interactions with AI assistants, where users consult about products, usage scenarios, and more. Leveraging consultation to personalize search services is trending. Existing methods typically rely on semantic similarity to align historical consultations with current queries due to the absence of 'value' labels, but we observe that semantic similarity alone often fails to capture the true value of consultation for personalization. To address this, we propose a consultation value assessment framework that evaluates historical consultations from three novel perspectives: (1) Scenario Scope Value, (2) Posterior Action Value, and (3) Time Decay Value. Based on this, we introduce VAPS, a value-aware personalized search model that selectively incorporates high-value consultations through a consultation-user action interaction module and an explicit objective that aligns consultations with user actions. Experiments on both public and commercial datasets show that VAPS consistently outperforms baselines in both retrieval and ranking tasks.
title Similarity = Value? Consultation Value Assessment and Alignment for Personalized Search
topic Information Retrieval
url https://arxiv.org/abs/2506.14437