OSWorld-Human: Benchmarking the Efficiency of Computer-Use Agents

Fuente: arXiv
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Autori principali: Abhyankar, Reyna, Qi, Qi, Zhang, Yiying
Natura: Preprint
Pubblicazione: 2025
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author Abhyankar, Reyna
Qi, Qi
Zhang, Yiying
author_facet Abhyankar, Reyna
Qi, Qi
Zhang, Yiying
contents Generative AI is being leveraged to solve a variety of computer-use tasks involving desktop applications. State-of-the-art systems have focused solely on improving accuracy on leading benchmarks. However, these systems are practically unusable due to extremely high end-to-end latency (e.g., tens of minutes) for tasks that typically take humans just a few minutes to complete. To understand the cause behind this and to guide future developments of computer agents, we conduct the first study on the temporal performance of computer-use agents on OSWorld, the flagship benchmark in computer-use AI. We find that large model calls for planning, reflection, and judging account for most of the overall latency, and as an agent uses more steps to complete a task, each successive step can take 3x longer than steps at the beginning of a task. We then construct OSWorld Human, a manually annotated version of the original OSWorld dataset that contains a human-determined trajectory for each task. We evaluate 16 agents on their efficiency using OSWorld Human and found that even the best agents take 2.7-4.3x more steps than necessary.
format Preprint
id arxiv_https___arxiv_org_abs_2506_16042
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle OSWorld-Human: Benchmarking the Efficiency of Computer-Use Agents
Abhyankar, Reyna
Qi, Qi
Zhang, Yiying
Artificial Intelligence
Machine Learning
Operating Systems
Generative AI is being leveraged to solve a variety of computer-use tasks involving desktop applications. State-of-the-art systems have focused solely on improving accuracy on leading benchmarks. However, these systems are practically unusable due to extremely high end-to-end latency (e.g., tens of minutes) for tasks that typically take humans just a few minutes to complete. To understand the cause behind this and to guide future developments of computer agents, we conduct the first study on the temporal performance of computer-use agents on OSWorld, the flagship benchmark in computer-use AI. We find that large model calls for planning, reflection, and judging account for most of the overall latency, and as an agent uses more steps to complete a task, each successive step can take 3x longer than steps at the beginning of a task. We then construct OSWorld Human, a manually annotated version of the original OSWorld dataset that contains a human-determined trajectory for each task. We evaluate 16 agents on their efficiency using OSWorld Human and found that even the best agents take 2.7-4.3x more steps than necessary.
title OSWorld-Human: Benchmarking the Efficiency of Computer-Use Agents
topic Artificial Intelligence
Machine Learning
Operating Systems
url https://arxiv.org/abs/2506.16042