AI labeling reduces the perceived accuracy of online content but has limited broader effects

Fuente: arXiv
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Autores principales: Wang, Chuyao, Sturgis, Patrick, de Kadt, Daniel
Formato: Preprint
Publicado: 2025
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author Wang, Chuyao
Sturgis, Patrick
de Kadt, Daniel
author_facet Wang, Chuyao
Sturgis, Patrick
de Kadt, Daniel
contents Explicit labeling of online content produced by artificial intelligence (AI) is a widely discussed policy for ensuring transparency and promoting public confidence. Yet little is known about the scope of AI labeling effects on public assessments of labeled content. We contribute new evidence on this question from a survey experiment using a high-quality nationally representative probability sample (\emph{n} = 3,861). First, we demonstrate that explicit AI labeling of a news article about a proposed public policy reduces its perceived accuracy. Second, we test whether there are spillover effects in terms of policy interest, policy support, and general concerns about online misinformation. We find that AI labeling reduces interest in the policy, but neither influences support for the policy nor triggers general concerns about online misinformation. We further find that increasing the salience of AI use reduces the negative impact of AI labeling on perceived accuracy, while one-sided versus two-sided framing of the policy has no moderating effect. Overall, our findings suggest that the effects of algorithm aversion induced by AI labeling of online content are limited in scope and that transparency policies may benefit from contextualizing AI use to mitigate unintended public skepticism.
format Preprint
id arxiv_https___arxiv_org_abs_2506_16202
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle AI labeling reduces the perceived accuracy of online content but has limited broader effects
Wang, Chuyao
Sturgis, Patrick
de Kadt, Daniel
Computers and Society
Human-Computer Interaction
Applications
62P25, 91C99
J.4; H.1.2
Explicit labeling of online content produced by artificial intelligence (AI) is a widely discussed policy for ensuring transparency and promoting public confidence. Yet little is known about the scope of AI labeling effects on public assessments of labeled content. We contribute new evidence on this question from a survey experiment using a high-quality nationally representative probability sample (\emph{n} = 3,861). First, we demonstrate that explicit AI labeling of a news article about a proposed public policy reduces its perceived accuracy. Second, we test whether there are spillover effects in terms of policy interest, policy support, and general concerns about online misinformation. We find that AI labeling reduces interest in the policy, but neither influences support for the policy nor triggers general concerns about online misinformation. We further find that increasing the salience of AI use reduces the negative impact of AI labeling on perceived accuracy, while one-sided versus two-sided framing of the policy has no moderating effect. Overall, our findings suggest that the effects of algorithm aversion induced by AI labeling of online content are limited in scope and that transparency policies may benefit from contextualizing AI use to mitigate unintended public skepticism.
title AI labeling reduces the perceived accuracy of online content but has limited broader effects
topic Computers and Society
Human-Computer Interaction
Applications
62P25, 91C99
J.4; H.1.2
url https://arxiv.org/abs/2506.16202