"I'm Petting the Laptop, Which Has You Inside It": Reflecting on Lived Experiences of Online Friendship

Fuente: arXiv
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Main Authors: Yong, Seraphina, Milton, Ashlee, Rosenberg, Evan Suma, Chancellor, Stevie, Yarosh, Svetlana
Format: Preprint
Published: 2025
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author Yong, Seraphina
Milton, Ashlee
Rosenberg, Evan Suma
Chancellor, Stevie
Yarosh, Svetlana
author_facet Yong, Seraphina
Milton, Ashlee
Rosenberg, Evan Suma
Chancellor, Stevie
Yarosh, Svetlana
contents Online(-only) friendships have become increasingly common in daily lives post-COVID despite debates around their mental health benefits and equivalence to ''real'' relationships. Previous research has reflected a need to understand how online friends engage beyond individual platforms, and the lack of platform-agnostic inquiry limits our ability to fully understand the dynamics of online friendship. We employed an activity-grounded analysis of 25 interviews on lived experiences of close online friendship spanning multiple years. Our findings present unique challenges and strategies in online friendships, such as stigma from real-life circles, an ambivalent relationship with online communities, and counter-theoretical reappropriations of communication technology. This study contributes to HCI research in online communities and social interface design by refocusing prior impressions of strong vs. weak-ties in online social spaces and foregrounding time-stable interactions in design for relationship maintenance through technology. Our work also promotes critical reflection on biased perspectives towards technology-mediated practices and consideration of online friends as an invisible marginalized community.
format Preprint
id arxiv_https___arxiv_org_abs_2506_20055
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle "I'm Petting the Laptop, Which Has You Inside It": Reflecting on Lived Experiences of Online Friendship
Yong, Seraphina
Milton, Ashlee
Rosenberg, Evan Suma
Chancellor, Stevie
Yarosh, Svetlana
Human-Computer Interaction
Online(-only) friendships have become increasingly common in daily lives post-COVID despite debates around their mental health benefits and equivalence to ''real'' relationships. Previous research has reflected a need to understand how online friends engage beyond individual platforms, and the lack of platform-agnostic inquiry limits our ability to fully understand the dynamics of online friendship. We employed an activity-grounded analysis of 25 interviews on lived experiences of close online friendship spanning multiple years. Our findings present unique challenges and strategies in online friendships, such as stigma from real-life circles, an ambivalent relationship with online communities, and counter-theoretical reappropriations of communication technology. This study contributes to HCI research in online communities and social interface design by refocusing prior impressions of strong vs. weak-ties in online social spaces and foregrounding time-stable interactions in design for relationship maintenance through technology. Our work also promotes critical reflection on biased perspectives towards technology-mediated practices and consideration of online friends as an invisible marginalized community.
title "I'm Petting the Laptop, Which Has You Inside It": Reflecting on Lived Experiences of Online Friendship
topic Human-Computer Interaction
url https://arxiv.org/abs/2506.20055