A Semi-supervised Scalable Unified Framework for E-commerce Query Classification

Fuente: arXiv
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Main Authors: Yuan, Chunyuan, Zhang, Chong, Fang, Zheng, Pang, Ming, Jiang, Xue, Peng, Changping, Lin, Zhangang, Law, Ching
Format: Preprint
Published: 2025
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author Yuan, Chunyuan
Zhang, Chong
Fang, Zheng
Pang, Ming
Jiang, Xue
Peng, Changping
Lin, Zhangang
Law, Ching
author_facet Yuan, Chunyuan
Zhang, Chong
Fang, Zheng
Pang, Ming
Jiang, Xue
Peng, Changping
Lin, Zhangang
Law, Ching
contents Query classification, including multiple subtasks such as intent and category prediction, is vital to e-commerce applications. E-commerce queries are usually short and lack context, and the information between labels cannot be used, resulting in insufficient prior information for modeling. Most existing industrial query classification methods rely on users' posterior click behavior to construct training samples, resulting in a Matthew vicious cycle. Furthermore, the subtasks of query classification lack a unified framework, leading to low efficiency for algorithm optimization. In this paper, we propose a novel Semi-supervised Scalable Unified Framework (SSUF), containing multiple enhanced modules to unify the query classification tasks. The knowledge-enhanced module uses world knowledge to enhance query representations and solve the problem of insufficient query information. The label-enhanced module uses label semantics and semi-supervised signals to reduce the dependence on posterior labels. The structure-enhanced module enhances the label representation based on the complex label relations. Each module is highly pluggable, and input features can be added or removed as needed according to each subtask. We conduct extensive offline and online A/B experiments, and the results show that SSUF significantly outperforms the state-of-the-art models.
format Preprint
id arxiv_https___arxiv_org_abs_2506_21049
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle A Semi-supervised Scalable Unified Framework for E-commerce Query Classification
Yuan, Chunyuan
Zhang, Chong
Fang, Zheng
Pang, Ming
Jiang, Xue
Peng, Changping
Lin, Zhangang
Law, Ching
Computation and Language
Artificial Intelligence
Information Retrieval
Query classification, including multiple subtasks such as intent and category prediction, is vital to e-commerce applications. E-commerce queries are usually short and lack context, and the information between labels cannot be used, resulting in insufficient prior information for modeling. Most existing industrial query classification methods rely on users' posterior click behavior to construct training samples, resulting in a Matthew vicious cycle. Furthermore, the subtasks of query classification lack a unified framework, leading to low efficiency for algorithm optimization. In this paper, we propose a novel Semi-supervised Scalable Unified Framework (SSUF), containing multiple enhanced modules to unify the query classification tasks. The knowledge-enhanced module uses world knowledge to enhance query representations and solve the problem of insufficient query information. The label-enhanced module uses label semantics and semi-supervised signals to reduce the dependence on posterior labels. The structure-enhanced module enhances the label representation based on the complex label relations. Each module is highly pluggable, and input features can be added or removed as needed according to each subtask. We conduct extensive offline and online A/B experiments, and the results show that SSUF significantly outperforms the state-of-the-art models.
title A Semi-supervised Scalable Unified Framework for E-commerce Query Classification
topic Computation and Language
Artificial Intelligence
Information Retrieval
url https://arxiv.org/abs/2506.21049