Customer Service Representative's Perception of the AI Assistant in an Organization's Call Center

Fuente: arXiv

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Bibliographic Details
Main Authors:	Qin, Kai, Du, Kexin, Chen, Yimeng, Liu, Yueyan, Cai, Jie, Nie, Zhiqiang, Gao, Nan, Wei, Guohui, Wang, Shengzhu, Yu, Chun
Format:	Preprint
Published:	2025
Subjects:	Human-Computer Interaction Artificial Intelligence Computers and Society
Online Access:	Acceder al recurso
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Internet

https://arxiv.org/abs/2507.00513