APA (7th ed.) Citation

Ashktorab, Z., Buccella, A., D'Cruz, J., Fowler, Z., Gill, A., Leung, K. Y., . . . Varshney, K. R. (2025). Who's Sorry Now: User Preferences Among Rote, Empathic, and Explanatory Apologies from LLM Chatbots.

Chicago Style (17th ed.) Citation

Ashktorab, Zahra, Alessandra Buccella, Jason D'Cruz, Zoe Fowler, Andrew Gill, Kei Yan Leung, P. D. Magnus, John Richards, and Kush R. Varshney. Who's Sorry Now: User Preferences Among Rote, Empathic, and Explanatory Apologies from LLM Chatbots. 2025.

MLA (9th ed.) Citation

Ashktorab, Zahra, et al. Who's Sorry Now: User Preferences Among Rote, Empathic, and Explanatory Apologies from LLM Chatbots. 2025.