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Bibliographic Details
Main Authors: Devènes, Steve, Capallera, Marine, Cherix, Robin, Mugellini, Elena, Khaled, Omar Abou, Carrino, Francesco
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2507.02914
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Table of Contents:
  • The loss of knowledge when skilled operators leave poses a critical issue for companies. This know-how is diverse and unstructured. We propose a novel method that combines knowledge graph embeddings and multi-modal interfaces to collect and retrieve expertise, making it actionable. Our approach supports decision-making on the shop floor. Additionally, we leverage LLMs to improve query understanding and provide adapted answers. As application case studies, we developed a proof-of-concept for quality control in high precision manufacturing.