Personalised Explanations in Long-term Human-Robot Interactions

Fuente: arXiv
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Main Authors: Gebellí, Ferran, Garrell, Anaís, Habekost, Jan-Gerrit, Lemaignan, Séverin, Wermter, Stefan, Ros, Raquel
Format: Preprint
Published: 2025
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author Gebellí, Ferran
Garrell, Anaís
Habekost, Jan-Gerrit
Lemaignan, Séverin
Wermter, Stefan
Ros, Raquel
author_facet Gebellí, Ferran
Garrell, Anaís
Habekost, Jan-Gerrit
Lemaignan, Séverin
Wermter, Stefan
Ros, Raquel
contents In the field of Human-Robot Interaction (HRI), a fundamental challenge is to facilitate human understanding of robots. The emerging domain of eXplainable HRI (XHRI) investigates methods to generate explanations and evaluate their impact on human-robot interactions. Previous works have highlighted the need to personalise the level of detail of these explanations to enhance usability and comprehension. Our paper presents a framework designed to update and retrieve user knowledge-memory models, allowing for adapting the explanations' level of detail while referencing previously acquired concepts. Three architectures based on our proposed framework that use Large Language Models (LLMs) are evaluated in two distinct scenarios: a hospital patrolling robot and a kitchen assistant robot. Experimental results demonstrate that a two-stage architecture, which first generates an explanation and then personalises it, is the framework architecture that effectively reduces the level of detail only when there is related user knowledge.
format Preprint
id arxiv_https___arxiv_org_abs_2507_03049
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Personalised Explanations in Long-term Human-Robot Interactions
Gebellí, Ferran
Garrell, Anaís
Habekost, Jan-Gerrit
Lemaignan, Séverin
Wermter, Stefan
Ros, Raquel
Robotics
Artificial Intelligence
Human-Computer Interaction
In the field of Human-Robot Interaction (HRI), a fundamental challenge is to facilitate human understanding of robots. The emerging domain of eXplainable HRI (XHRI) investigates methods to generate explanations and evaluate their impact on human-robot interactions. Previous works have highlighted the need to personalise the level of detail of these explanations to enhance usability and comprehension. Our paper presents a framework designed to update and retrieve user knowledge-memory models, allowing for adapting the explanations' level of detail while referencing previously acquired concepts. Three architectures based on our proposed framework that use Large Language Models (LLMs) are evaluated in two distinct scenarios: a hospital patrolling robot and a kitchen assistant robot. Experimental results demonstrate that a two-stage architecture, which first generates an explanation and then personalises it, is the framework architecture that effectively reduces the level of detail only when there is related user knowledge.
title Personalised Explanations in Long-term Human-Robot Interactions
topic Robotics
Artificial Intelligence
Human-Computer Interaction
url https://arxiv.org/abs/2507.03049