RCA Copilot: Transforming Network Data into Actionable Insights via Large Language Models

Fuente: arXiv
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Autores principales: Shan, Alexander, Kaur, Jasleen, Singh, Rahul, Banka, Tarun, Yavatkar, Raj, Sridhar, T.
Formato: Preprint
Publicado: 2025
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author Shan, Alexander
Kaur, Jasleen
Singh, Rahul
Banka, Tarun
Yavatkar, Raj
Sridhar, T.
author_facet Shan, Alexander
Kaur, Jasleen
Singh, Rahul
Banka, Tarun
Yavatkar, Raj
Sridhar, T.
contents Ensuring the reliability and availability of complex networked services demands effective root cause analysis (RCA) across cloud environments, data centers, and on-premises networks. Traditional RCA methods, which involve manual inspection of data sources such as logs and telemetry data, are often time-consuming and challenging for on-call engineers. While statistical inference methods have been employed to estimate the causality of network events, these approaches alone are similarly challenging and suffer from a lack of interpretability, making it difficult for engineers to understand the predictions made by black-box models. In this paper, we present RCACopilot, an advanced on-call system that combines statistical tests and large language model (LLM) reasoning to automate RCA across various network environments. RCACopilot gathers and synthesizes critical runtime diagnostic information, predicts the root cause of incidents, provides a clear explanatory narrative, and offers targeted action steps for engineers to resolve the issues. By utilizing LLM reasoning techniques and retrieval, RCACopilot delivers accurate and practical support for operators.
format Preprint
id arxiv_https___arxiv_org_abs_2507_03224
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle RCA Copilot: Transforming Network Data into Actionable Insights via Large Language Models
Shan, Alexander
Kaur, Jasleen
Singh, Rahul
Banka, Tarun
Yavatkar, Raj
Sridhar, T.
Networking and Internet Architecture
Ensuring the reliability and availability of complex networked services demands effective root cause analysis (RCA) across cloud environments, data centers, and on-premises networks. Traditional RCA methods, which involve manual inspection of data sources such as logs and telemetry data, are often time-consuming and challenging for on-call engineers. While statistical inference methods have been employed to estimate the causality of network events, these approaches alone are similarly challenging and suffer from a lack of interpretability, making it difficult for engineers to understand the predictions made by black-box models. In this paper, we present RCACopilot, an advanced on-call system that combines statistical tests and large language model (LLM) reasoning to automate RCA across various network environments. RCACopilot gathers and synthesizes critical runtime diagnostic information, predicts the root cause of incidents, provides a clear explanatory narrative, and offers targeted action steps for engineers to resolve the issues. By utilizing LLM reasoning techniques and retrieval, RCACopilot delivers accurate and practical support for operators.
title RCA Copilot: Transforming Network Data into Actionable Insights via Large Language Models
topic Networking and Internet Architecture
url https://arxiv.org/abs/2507.03224