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Main Authors: Korom, Robert, Kiptinness, Sarah, Adan, Najib, Said, Kassim, Ithuli, Catherine, Rotich, Oliver, Kimani, Boniface, King'ori, Irene, Kamau, Stellah, Atemba, Elizabeth, Aden, Muna, Bowman, Preston, Sharman, Michael, Hicks, Rebecca Soskin, Distler, Rebecca, Heidecke, Johannes, Arora, Rahul K., Singhal, Karan
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2507.16947
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author Korom, Robert
Kiptinness, Sarah
Adan, Najib
Said, Kassim
Ithuli, Catherine
Rotich, Oliver
Kimani, Boniface
King'ori, Irene
Kamau, Stellah
Atemba, Elizabeth
Aden, Muna
Bowman, Preston
Sharman, Michael
Hicks, Rebecca Soskin
Distler, Rebecca
Heidecke, Johannes
Arora, Rahul K.
Singhal, Karan
author_facet Korom, Robert
Kiptinness, Sarah
Adan, Najib
Said, Kassim
Ithuli, Catherine
Rotich, Oliver
Kimani, Boniface
King'ori, Irene
Kamau, Stellah
Atemba, Elizabeth
Aden, Muna
Bowman, Preston
Sharman, Michael
Hicks, Rebecca Soskin
Distler, Rebecca
Heidecke, Johannes
Arora, Rahul K.
Singhal, Karan
contents We evaluate the impact of large language model-based clinical decision support in live care. In partnership with Penda Health, a network of primary care clinics in Nairobi, Kenya, we studied AI Consult, a tool that serves as a safety net for clinicians by identifying potential documentation and clinical decision-making errors. AI Consult integrates into clinician workflows, activating only when needed and preserving clinician autonomy. We conducted a quality improvement study, comparing outcomes for 39,849 patient visits performed by clinicians with or without access to AI Consult across 15 clinics. Visits were rated by independent physicians to identify clinical errors. Clinicians with access to AI Consult made relatively fewer errors: 16% fewer diagnostic errors and 13% fewer treatment errors. In absolute terms, the introduction of AI Consult would avert diagnostic errors in 22,000 visits and treatment errors in 29,000 visits annually at Penda alone. In a survey of clinicians with AI Consult, all clinicians said that AI Consult improved the quality of care they delivered, with 75% saying the effect was "substantial". These results required a clinical workflow-aligned AI Consult implementation and active deployment to encourage clinician uptake. We hope this study demonstrates the potential for LLM-based clinical decision support tools to reduce errors in real-world settings and provides a practical framework for advancing responsible adoption.
format Preprint
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institution arXiv
publishDate 2025
record_format arxiv
spellingShingle AI-based Clinical Decision Support for Primary Care: A Real-World Study
Korom, Robert
Kiptinness, Sarah
Adan, Najib
Said, Kassim
Ithuli, Catherine
Rotich, Oliver
Kimani, Boniface
King'ori, Irene
Kamau, Stellah
Atemba, Elizabeth
Aden, Muna
Bowman, Preston
Sharman, Michael
Hicks, Rebecca Soskin
Distler, Rebecca
Heidecke, Johannes
Arora, Rahul K.
Singhal, Karan
Computation and Language
We evaluate the impact of large language model-based clinical decision support in live care. In partnership with Penda Health, a network of primary care clinics in Nairobi, Kenya, we studied AI Consult, a tool that serves as a safety net for clinicians by identifying potential documentation and clinical decision-making errors. AI Consult integrates into clinician workflows, activating only when needed and preserving clinician autonomy. We conducted a quality improvement study, comparing outcomes for 39,849 patient visits performed by clinicians with or without access to AI Consult across 15 clinics. Visits were rated by independent physicians to identify clinical errors. Clinicians with access to AI Consult made relatively fewer errors: 16% fewer diagnostic errors and 13% fewer treatment errors. In absolute terms, the introduction of AI Consult would avert diagnostic errors in 22,000 visits and treatment errors in 29,000 visits annually at Penda alone. In a survey of clinicians with AI Consult, all clinicians said that AI Consult improved the quality of care they delivered, with 75% saying the effect was "substantial". These results required a clinical workflow-aligned AI Consult implementation and active deployment to encourage clinician uptake. We hope this study demonstrates the potential for LLM-based clinical decision support tools to reduce errors in real-world settings and provides a practical framework for advancing responsible adoption.
title AI-based Clinical Decision Support for Primary Care: A Real-World Study
topic Computation and Language
url https://arxiv.org/abs/2507.16947