SMARTAPS: Tool-augmented LLMs for Operations Management

Fuente: arXiv
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Autori principali: Yu, Timothy Tin Long, Mostajabdaveh, Mahdi, Byusa, Jabo Serge, Ramamonjison, Rindra, Carenini, Giuseppe, Mao, Kun, Zhou, Zirui, Zhang, Yong
Natura: Preprint
Pubblicazione: 2025
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author Yu, Timothy Tin Long
Mostajabdaveh, Mahdi
Byusa, Jabo Serge
Ramamonjison, Rindra
Carenini, Giuseppe
Mao, Kun
Zhou, Zirui
Zhang, Yong
author_facet Yu, Timothy Tin Long
Mostajabdaveh, Mahdi
Byusa, Jabo Serge
Ramamonjison, Rindra
Carenini, Giuseppe
Mao, Kun
Zhou, Zirui
Zhang, Yong
contents Large language models (LLMs) present intriguing opportunities to enhance user interaction with traditional algorithms and tools in real-world applications. An advanced planning system (APS) is a sophisticated software that leverages optimization to help operations planners create, interpret, and modify an operational plan. While highly beneficial, many customers are priced out of using an APS due to the ongoing costs of consultants responsible for customization and maintenance. To address the need for a more accessible APS expressed by supply chain planners, we present SmartAPS, a conversational system built on a tool-augmented LLM. Our system provides operations planners with an intuitive natural language chat interface, allowing them to query information, perform counterfactual reasoning, receive recommendations, and execute scenario analysis to better manage their operation. A short video demonstrating the system has been released: https://youtu.be/KtIrJjlDbyw
format Preprint
id arxiv_https___arxiv_org_abs_2507_17927
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle SMARTAPS: Tool-augmented LLMs for Operations Management
Yu, Timothy Tin Long
Mostajabdaveh, Mahdi
Byusa, Jabo Serge
Ramamonjison, Rindra
Carenini, Giuseppe
Mao, Kun
Zhou, Zirui
Zhang, Yong
Artificial Intelligence
Large language models (LLMs) present intriguing opportunities to enhance user interaction with traditional algorithms and tools in real-world applications. An advanced planning system (APS) is a sophisticated software that leverages optimization to help operations planners create, interpret, and modify an operational plan. While highly beneficial, many customers are priced out of using an APS due to the ongoing costs of consultants responsible for customization and maintenance. To address the need for a more accessible APS expressed by supply chain planners, we present SmartAPS, a conversational system built on a tool-augmented LLM. Our system provides operations planners with an intuitive natural language chat interface, allowing them to query information, perform counterfactual reasoning, receive recommendations, and execute scenario analysis to better manage their operation. A short video demonstrating the system has been released: https://youtu.be/KtIrJjlDbyw
title SMARTAPS: Tool-augmented LLMs for Operations Management
topic Artificial Intelligence
url https://arxiv.org/abs/2507.17927