Li, K. H., & Karunarathne, W. (2025). Optimising Call Centre Operations using Reinforcement Learning: Value Iteration versus Proximal Policy Optimisation.
Chicago Style (17th ed.) CitationLi, Kwong Ho, and Wathsala Karunarathne. Optimising Call Centre Operations Using Reinforcement Learning: Value Iteration Versus Proximal Policy Optimisation. 2025.
MLA (9th ed.) CitationLi, Kwong Ho, and Wathsala Karunarathne. Optimising Call Centre Operations Using Reinforcement Learning: Value Iteration Versus Proximal Policy Optimisation. 2025.
Warning: These citations may not always be 100% accurate.