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| Main Authors: | , , , |
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| Format: | Preprint |
| Published: |
2025
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| Subjects: | |
| Online Access: | https://arxiv.org/abs/2507.19842 |
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| _version_ | 1866912645466030080 |
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| author | Azarijafari, Mohammad Mich, Luisa Missikoff, Michele Missikoff, Oleg |
| author_facet | Azarijafari, Mohammad Mich, Luisa Missikoff, Michele Missikoff, Oleg |
| contents | Enterprises are currently undergoing profound transformations due to the unpostponable digital transformation. Then, to remain competitive, enterprises must adapt digital solutions, transforming their organisational structures and operations. This organisational shift is also important for small and medium-sized enterprises. A key innovation frontier is the adoption of process-oriented production models. This paper presents a knowledge-based method to support business experts in designing business processes. The method requires no prior expertise in Knowledge Engineering and guides designers through a structured sequence of steps to produce a diagrammatic workflow of the target process. The construction of the knowledge base starts from simple, text-based, knowledge artefacts and then progresses towards more structured, formal representations. The approach has been conceived to allow a shared approach for all stakeholders and actors who participate in the BP design. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2507_19842 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | A Cooperative Approach for Knowledge-based Business Process Design in a Public Authority Azarijafari, Mohammad Mich, Luisa Missikoff, Michele Missikoff, Oleg Software Engineering Artificial Intelligence Enterprises are currently undergoing profound transformations due to the unpostponable digital transformation. Then, to remain competitive, enterprises must adapt digital solutions, transforming their organisational structures and operations. This organisational shift is also important for small and medium-sized enterprises. A key innovation frontier is the adoption of process-oriented production models. This paper presents a knowledge-based method to support business experts in designing business processes. The method requires no prior expertise in Knowledge Engineering and guides designers through a structured sequence of steps to produce a diagrammatic workflow of the target process. The construction of the knowledge base starts from simple, text-based, knowledge artefacts and then progresses towards more structured, formal representations. The approach has been conceived to allow a shared approach for all stakeholders and actors who participate in the BP design. |
| title | A Cooperative Approach for Knowledge-based Business Process Design in a Public Authority |
| topic | Software Engineering Artificial Intelligence |
| url | https://arxiv.org/abs/2507.19842 |