Teaching Language Models To Gather Information Proactively

Fuente: arXiv
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Auteurs principaux: Huang, Tenghao, Chen, Sihao, Chen, Muhao, May, Jonathan, Yang, Longqi, Wan, Mengting, Zhou, Pei
Format: Preprint
Publié: 2025
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author Huang, Tenghao
Chen, Sihao
Chen, Muhao
May, Jonathan
Yang, Longqi
Wan, Mengting
Zhou, Pei
author_facet Huang, Tenghao
Chen, Sihao
Chen, Muhao
May, Jonathan
Yang, Longqi
Wan, Mengting
Zhou, Pei
contents Large language models (LLMs) are increasingly expected to function as collaborative partners, engaging in back-and-forth dialogue to solve complex, ambiguous problems. However, current LLMs often falter in real-world settings, defaulting to passive responses or narrow clarifications when faced with incomplete or under-specified prompts, falling short of proactively gathering the missing information that is crucial for high-quality solutions. In this work, we introduce a new task paradigm: proactive information gathering, where LLMs must identify gaps in the provided context and strategically elicit implicit user knowledge through targeted questions. To systematically study and train this capability, we design a scalable framework that generates partially specified, real-world tasks, masking key information and simulating authentic ambiguity. Within this setup, our core innovation is a reinforcement finetuning strategy that rewards questions that elicit genuinely new, implicit user information -- such as hidden domain expertise or fine-grained requirements -- that would otherwise remain unspoken. Experiments demonstrate that our trained Qwen-2.5-7B model significantly outperforms o3-mini by 18% on automatic evaluation metrics. More importantly, human evaluation reveals that clarification questions and final outlines generated by our model are favored by human annotators by 42% and 28% respectively. Together, these results highlight the value of proactive clarification in elevating LLMs from passive text generators to genuinely collaborative thought partners.
format Preprint
id arxiv_https___arxiv_org_abs_2507_21389
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Teaching Language Models To Gather Information Proactively
Huang, Tenghao
Chen, Sihao
Chen, Muhao
May, Jonathan
Yang, Longqi
Wan, Mengting
Zhou, Pei
Artificial Intelligence
Computation and Language
Large language models (LLMs) are increasingly expected to function as collaborative partners, engaging in back-and-forth dialogue to solve complex, ambiguous problems. However, current LLMs often falter in real-world settings, defaulting to passive responses or narrow clarifications when faced with incomplete or under-specified prompts, falling short of proactively gathering the missing information that is crucial for high-quality solutions. In this work, we introduce a new task paradigm: proactive information gathering, where LLMs must identify gaps in the provided context and strategically elicit implicit user knowledge through targeted questions. To systematically study and train this capability, we design a scalable framework that generates partially specified, real-world tasks, masking key information and simulating authentic ambiguity. Within this setup, our core innovation is a reinforcement finetuning strategy that rewards questions that elicit genuinely new, implicit user information -- such as hidden domain expertise or fine-grained requirements -- that would otherwise remain unspoken. Experiments demonstrate that our trained Qwen-2.5-7B model significantly outperforms o3-mini by 18% on automatic evaluation metrics. More importantly, human evaluation reveals that clarification questions and final outlines generated by our model are favored by human annotators by 42% and 28% respectively. Together, these results highlight the value of proactive clarification in elevating LLMs from passive text generators to genuinely collaborative thought partners.
title Teaching Language Models To Gather Information Proactively
topic Artificial Intelligence
Computation and Language
url https://arxiv.org/abs/2507.21389