Image de couverture de livre

A Benchmark Dataset and Evaluation Framework for Vietnamese Large Language Models in Customer Support

Fuente: arXiv

Enregistré dans:

Détails bibliographiques
Auteurs principaux:	Nguyen, Long S. T., Hua, Truong P., Nguyen, Thanh M., Pham, Toan Q., Ngo, Nam K., Nguyen, An X., Pham, Nghi D. M., Nguyen, Nghia H., Quan, Tho T.
Format:	Preprint
Publié:	2025
Sujets:	Computation and Language
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

Crossing Linguistic Horizons: Finetuning and Comprehensive Evaluation of Vietnamese Large Language Models
par: Truong, Sang T., et autres
Publié: (2024)

VietSuperSpeech: A Large-Scale Vietnamese Conversational Speech Dataset for ASR Fine-Tuning in Chatbot, Customer Support, and Call Center Applications
par: Do, Loan, et autres
Publié: (2026)

Leveraging Sentence-oriented Augmentation and Transformer-Based Architecture for Vietnamese-Bahnaric Translation
par: Nguyen, Tan Sang, et autres
Publié: (2026)

ViConsFormer: Constituting Meaningful Phrases of Scene Texts using Transformer-based Method in Vietnamese Text-based Visual Question Answering
par: Nguyen, Nghia Hieu, et autres
Publié: (2024)

ViOCRVQA: Novel Benchmark Dataset and Vision Reader for Visual Question Answering by Understanding Vietnamese Text in Images
par: Pham, Huy Quang, et autres
Publié: (2024)

Toward a Vision-Language Foundation Model for Medical Data: Multimodal Dataset and Benchmarks for Vietnamese PET/CT Report Generation
par: Nguyen, Huu Tien, et autres
Publié: (2025)

A Vietnamese Dataset for Text Segmentation and Multiple Choices Reading Comprehension
par: Hai, Toan Nguyen, et autres
Publié: (2025)

A Deep-Learning Framework for Land-Sliding Classification from Remote Sensing Image
par: Tang, Hieu, et autres
Publié: (2025)

Evaluating Large Language Model Capability in Vietnamese Fact-Checking Data Generation
par: To, Long Truong, et autres
Publié: (2024)

ViTextVQA: A Large-Scale Visual Question Answering Dataset and a Novel Multimodal Feature Fusion Method for Vietnamese Text Comprehension in Images
par: Van Nguyen, Quan, et autres
Publié: (2024)

ViX-Ray: A Vietnamese Chest X-Ray Dataset for Vision-Language Models
par: Nguyen, Duy Vu Minh, et autres
Publié: (2026)

New Benchmark Dataset and Fine-Grained Cross-Modal Fusion Framework for Vietnamese Multimodal Aspect-Category Sentiment Analysis
par: Nguyen, Quy Hoang, et autres
Publié: (2024)

Heart rate, blood pressure, and SpO 2 responses to simulated 5000 m hypobaric exposure in healthy male Vietnamese pilots
par: Xuan Nguyen Thanh, et autres
Publié: (2026)

CT to PET Translation: A Large-scale Dataset and Domain-Knowledge-Guided Diffusion Approach
par: Nguyen, Dac Thai, et autres
Publié: (2024)

Evaluating the Symbol Binding Ability of Large Language Models for Multiple-Choice Questions in Vietnamese General Education
par: Nguyen, Duc-Vu, et autres
Publié: (2023)

Phonetic Modeling of Dialectal Variation in Vietnamese Speech
par: Hoang, Quan Ngoc, et autres
Publié: (2026)

ViHERMES: A Graph-Grounded Multihop Question Answering Benchmark and System for Vietnamese Healthcare Regulations
par: Nguyen, Long S. T., et autres
Publié: (2026)

ViSpeechFormer: A Phonemic Approach for Vietnamese Automatic Speech Recognition
par: Nguyen, Khoa Anh, et autres
Publié: (2026)

First Principles Prediction Unveils High-T$_c$ Superconductivity in YSc$_2$H$_{24}$ Cage Structures
par: Pham, Truong-Tho, et autres
Publié: (2023)

Syllabic-Structure Decoder for Automatic Speech Recognition in Vietnamese
par: Nguyen, Nghia Hieu, et autres
Publié: (2026)

Linguistically Informed Multimodal Fusion for Vietnamese Scene-Text Image Captioning: Dataset, Graph Framework, and Phonological Attention
par: Nguyen, Nhi Ngoc-Yen, et autres
Publié: (2026)

ViRanker: A BGE-M3 & Blockwise Parallel Transformer Cross-Encoder for Vietnamese Reranking
par: Dang, Phuong-Nam, et autres
Publié: (2025)

ViGoEmotions: A Benchmark Dataset For Fine-grained Emotion Detection on Vietnamese Texts
par: Tran, Hung Quang, et autres
Publié: (2026)

Multi-Dialect Vietnamese: Task, Dataset, Baseline Models and Challenges
par: Van Dinh, Nguyen, et autres
Publié: (2024)

URAG: Implementing a Unified Hybrid RAG for Precise Answers in University Admission Chatbots -- A Case Study at HCMUT
par: Nguyen, Long, et autres
Publié: (2025)

VM14K: First Vietnamese Medical Benchmark
par: Nguyen, Thong, et autres
Publié: (2025)

Advancing Vietnamese Information Retrieval with Learning Objective and Benchmark
par: Nguyen, Phu-Vinh, et autres
Publié: (2025)

Performance of Five Estimated Glomerular Filtration Rate Equations in Vietnamese Kidney Transplant Recipients: A Cross‐Sectional Study
par: Tam Thai Thanh Tran, et autres
Publié: (2025)

Human-Guided Reasoning with Large Language Models for Vietnamese Speech Emotion Recognition
par: Nguyen, Truc, et autres
Publié: (2026)

VoxVietnam: a Large-Scale Multi-Genre Dataset for Vietnamese Speaker Recognition
par: Vu, Hoang Long, et autres
Publié: (2024)

Whisper based Cross-Lingual Phoneme Recognition between Vietnamese and English
par: Minh, Nguyen Huu Nhat, et autres
Publié: (2025)

Wanna hear your voice? A sample is all we need!
par: Pham, The Hieu, et autres
Publié: (2024)

Evaluating the Impact of Generative AI in Mathematics Education: A Comparative Study in Vietnamese High Schools
par: Son Ha Xuan, et autres
Publié: (2025)

VietNormalizer: An Open-Source, Dependency-Free Python Library for Vietnamese Text Normalization in TTS and NLP Applications
par: Nguyen, Hung Vu, et autres
Publié: (2026)

ViMRHP: A Vietnamese Benchmark Dataset for Multimodal Review Helpfulness Prediction via Human-AI Collaborative Annotation
par: Nguyen, Truc Mai-Thanh, et autres
Publié: (2025)

A Large-Scale Benchmark for Vietnamese Sentence Paraphrases
par: Nguyen, Sang Quang, et autres
Publié: (2025)

Vintern-1B: An Efficient Multimodal Large Language Model for Vietnamese
par: Doan, Khang T., et autres
Publié: (2024)

Vietnamese Legal Information Retrieval in Question-Answering System
par: Ba, Thiem Nguyen, et autres
Publié: (2024)

ViCLIP-OT: The First Foundation Vision-Language Model for Vietnamese Image-Text Retrieval with Optimal Transport
par: Tran, Quoc-Khang, et autres
Publié: (2026)

ViInfographicVQA: A Benchmark for Single and Multi-image Visual Question Answering on Vietnamese Infographics
par: Van-Dinh, Tue-Thu, et autres
Publié: (2025)