XABPs: Towards eXplainable Autonomous Business Processes

Fuente: arXiv
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Main Authors: Fettke, Peter, Fournier, Fabiana, Limonad, Lior, Metzger, Andreas, Rinderle-Ma, Stefanie, Weber, Barbara
Format: Preprint
Published: 2025
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author Fettke, Peter
Fournier, Fabiana
Limonad, Lior
Metzger, Andreas
Rinderle-Ma, Stefanie
Weber, Barbara
author_facet Fettke, Peter
Fournier, Fabiana
Limonad, Lior
Metzger, Andreas
Rinderle-Ma, Stefanie
Weber, Barbara
contents Autonomous business processes (ABPs), i.e., self-executing workflows leveraging AI/ML, have the potential to improve operational efficiency, reduce errors, lower costs, improve response times, and free human workers for more strategic and creative work. However, ABPs may raise specific concerns including decreased stakeholder trust, difficulties in debugging, hindered accountability, risk of bias, and issues with regulatory compliance. We argue for eXplainable ABPs (XABPs) to address these concerns by enabling systems to articulate their rationale. The paper outlines a systematic approach to XABPs, characterizing their forms, structuring explainability, and identifying key BPM research challenges towards XABPs.
format Preprint
id arxiv_https___arxiv_org_abs_2507_23269
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle XABPs: Towards eXplainable Autonomous Business Processes
Fettke, Peter
Fournier, Fabiana
Limonad, Lior
Metzger, Andreas
Rinderle-Ma, Stefanie
Weber, Barbara
Software Engineering
Artificial Intelligence
Multiagent Systems
Autonomous business processes (ABPs), i.e., self-executing workflows leveraging AI/ML, have the potential to improve operational efficiency, reduce errors, lower costs, improve response times, and free human workers for more strategic and creative work. However, ABPs may raise specific concerns including decreased stakeholder trust, difficulties in debugging, hindered accountability, risk of bias, and issues with regulatory compliance. We argue for eXplainable ABPs (XABPs) to address these concerns by enabling systems to articulate their rationale. The paper outlines a systematic approach to XABPs, characterizing their forms, structuring explainability, and identifying key BPM research challenges towards XABPs.
title XABPs: Towards eXplainable Autonomous Business Processes
topic Software Engineering
Artificial Intelligence
Multiagent Systems
url https://arxiv.org/abs/2507.23269