User Experience Estimation in Human-Robot Interaction Via Multi-Instance Learning of Multimodal Social Signals

Fuente: arXiv
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Main Authors: Miyoshi, Ryo, Okafuji, Yuki, Iwamoto, Takuya, Nakanishi, Junya, Baba, Jun
Format: Preprint
Published: 2025
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author Miyoshi, Ryo
Okafuji, Yuki
Iwamoto, Takuya
Nakanishi, Junya
Baba, Jun
author_facet Miyoshi, Ryo
Okafuji, Yuki
Iwamoto, Takuya
Nakanishi, Junya
Baba, Jun
contents In recent years, the demand for social robots has grown, requiring them to adapt their behaviors based on users' states. Accurately assessing user experience (UX) in human-robot interaction (HRI) is crucial for achieving this adaptability. UX is a multi-faceted measure encompassing aspects such as sentiment and engagement, yet existing methods often focus on these individually. This study proposes a UX estimation method for HRI by leveraging multimodal social signals. We construct a UX dataset and develop a Transformer-based model that utilizes facial expressions and voice for estimation. Unlike conventional models that rely on momentary observations, our approach captures both short- and long-term interaction patterns using a multi-instance learning framework. This enables the model to capture temporal dynamics in UX, providing a more holistic representation. Experimental results demonstrate that our method outperforms third-party human evaluators in UX estimation.
format Preprint
id arxiv_https___arxiv_org_abs_2507_23544
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle User Experience Estimation in Human-Robot Interaction Via Multi-Instance Learning of Multimodal Social Signals
Miyoshi, Ryo
Okafuji, Yuki
Iwamoto, Takuya
Nakanishi, Junya
Baba, Jun
Robotics
Computer Vision and Pattern Recognition
Human-Computer Interaction
In recent years, the demand for social robots has grown, requiring them to adapt their behaviors based on users' states. Accurately assessing user experience (UX) in human-robot interaction (HRI) is crucial for achieving this adaptability. UX is a multi-faceted measure encompassing aspects such as sentiment and engagement, yet existing methods often focus on these individually. This study proposes a UX estimation method for HRI by leveraging multimodal social signals. We construct a UX dataset and develop a Transformer-based model that utilizes facial expressions and voice for estimation. Unlike conventional models that rely on momentary observations, our approach captures both short- and long-term interaction patterns using a multi-instance learning framework. This enables the model to capture temporal dynamics in UX, providing a more holistic representation. Experimental results demonstrate that our method outperforms third-party human evaluators in UX estimation.
title User Experience Estimation in Human-Robot Interaction Via Multi-Instance Learning of Multimodal Social Signals
topic Robotics
Computer Vision and Pattern Recognition
Human-Computer Interaction
url https://arxiv.org/abs/2507.23544