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Main Authors: Yuan, Mingruo, Zhang, Shuyi, Kao, Ben
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2508.00600
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author Yuan, Mingruo
Zhang, Shuyi
Kao, Ben
author_facet Yuan, Mingruo
Zhang, Shuyi
Kao, Ben
contents Accurate confidence estimation is essential for trustworthy large language models (LLMs) systems, as it empowers the user to determine when to trust outputs and enables reliable deployment in safety-critical applications. Current confidence estimation methods for LLMs neglect the relevance between responses and contextual information, a crucial factor in output quality evaluation, particularly in scenarios where background knowledge is provided. To bridge this gap, we propose CRUX (Context-aware entropy Reduction and Unified consistency eXamination), the first framework that integrates context faithfulness and consistency for confidence estimation via two novel metrics. First, contextual entropy reduction represents data uncertainty with the information gain through contrastive sampling with and without context. Second, unified consistency examination captures potential model uncertainty through the global consistency of the generated answers with and without context. Experiments across three benchmark datasets (CoQA, SQuAD, QuAC) and two domain-specific datasets (BioASQ, EduQG) demonstrate CRUX's effectiveness, achieving the highest AUROC than existing baselines.
format Preprint
id arxiv_https___arxiv_org_abs_2508_00600
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle A Context-Aware Dual-Metric Framework for Confidence Estimation in Large Language Models
Yuan, Mingruo
Zhang, Shuyi
Kao, Ben
Computation and Language
Machine Learning
Accurate confidence estimation is essential for trustworthy large language models (LLMs) systems, as it empowers the user to determine when to trust outputs and enables reliable deployment in safety-critical applications. Current confidence estimation methods for LLMs neglect the relevance between responses and contextual information, a crucial factor in output quality evaluation, particularly in scenarios where background knowledge is provided. To bridge this gap, we propose CRUX (Context-aware entropy Reduction and Unified consistency eXamination), the first framework that integrates context faithfulness and consistency for confidence estimation via two novel metrics. First, contextual entropy reduction represents data uncertainty with the information gain through contrastive sampling with and without context. Second, unified consistency examination captures potential model uncertainty through the global consistency of the generated answers with and without context. Experiments across three benchmark datasets (CoQA, SQuAD, QuAC) and two domain-specific datasets (BioASQ, EduQG) demonstrate CRUX's effectiveness, achieving the highest AUROC than existing baselines.
title A Context-Aware Dual-Metric Framework for Confidence Estimation in Large Language Models
topic Computation and Language
Machine Learning
url https://arxiv.org/abs/2508.00600