Saved in:
Bibliographic Details
Main Authors: Sahab, Sofia, Haqbeen, Jawad, Sapkota, Diksha, Ito, Takayuki
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2508.00847
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1866913971239387136
author Sahab, Sofia
Haqbeen, Jawad
Sapkota, Diksha
Ito, Takayuki
author_facet Sahab, Sofia
Haqbeen, Jawad
Sapkota, Diksha
Ito, Takayuki
contents In this study, we investigated the effects of GPT-4, with and without specific conversational instructions, on the mental health of Afghan women. These women face multifaceted challenges, including Taliban-imposed restrictions, societal inequalities, and domestic violence, adversely affecting their well-being. We conducted a randomized controlled trial with 60 participants, dividing them into three groups: GPT-4, a supportive listener (GPT-4 with empathetic engagement instructions), and a waiting list. The Hospital Anxiety and Depression Scale (HADS) was used to measure anxiety and depression before and after the intervention. Linguistic analysis of chat data examined personal pronouns, tones, emotions, and Language Style Matching (LSM). The supportive listener group showed a significant reduction in HADS scores compared to the other groups. Linguistic analysis revealed a more positive tone and higher LSM in the supportive listener group, with a significant negative correlation between LSM and changes in HADS scores, indicating greater linguistic alignment was linked to reductions in anxiety and depression. Perceived empathy ratings were also significantly higher in the supportive listener group. These findings highlight the potential of AI-driven interventions, like GPT-4, in providing accessible mental health support. However, such interventions should complement traditional psychotherapy, ensuring a collaborative approach to optimize therapeutic outcomes.
format Preprint
id arxiv_https___arxiv_org_abs_2508_00847
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle GPT Chatbots for Alleviating Anxiety and Depression: A Pilot Randomized Controlled Trial with Afghan Women
Sahab, Sofia
Haqbeen, Jawad
Sapkota, Diksha
Ito, Takayuki
Human-Computer Interaction
Computers and Society
In this study, we investigated the effects of GPT-4, with and without specific conversational instructions, on the mental health of Afghan women. These women face multifaceted challenges, including Taliban-imposed restrictions, societal inequalities, and domestic violence, adversely affecting their well-being. We conducted a randomized controlled trial with 60 participants, dividing them into three groups: GPT-4, a supportive listener (GPT-4 with empathetic engagement instructions), and a waiting list. The Hospital Anxiety and Depression Scale (HADS) was used to measure anxiety and depression before and after the intervention. Linguistic analysis of chat data examined personal pronouns, tones, emotions, and Language Style Matching (LSM). The supportive listener group showed a significant reduction in HADS scores compared to the other groups. Linguistic analysis revealed a more positive tone and higher LSM in the supportive listener group, with a significant negative correlation between LSM and changes in HADS scores, indicating greater linguistic alignment was linked to reductions in anxiety and depression. Perceived empathy ratings were also significantly higher in the supportive listener group. These findings highlight the potential of AI-driven interventions, like GPT-4, in providing accessible mental health support. However, such interventions should complement traditional psychotherapy, ensuring a collaborative approach to optimize therapeutic outcomes.
title GPT Chatbots for Alleviating Anxiety and Depression: A Pilot Randomized Controlled Trial with Afghan Women
topic Human-Computer Interaction
Computers and Society
url https://arxiv.org/abs/2508.00847