A Confidence-Diversity Framework for Calibrating AI Judgement in Accessible Qualitative Coding Tasks

Fuente: arXiv
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Main Authors: Zhao, Zhilong, Liu, Yindi
Format: Preprint
Published: 2025
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author Zhao, Zhilong
Liu, Yindi
author_facet Zhao, Zhilong
Liu, Yindi
contents LLMs enable qualitative coding at large scale, but assessing reliability remains challenging where human experts seldom agree. We investigate confidence-diversity calibration as a quality assessment framework for accessible coding tasks where LLMs already demonstrate strong performance but exhibit overconfidence. Analysing 5,680 coding decisions from eight state-of-the-art LLMs across ten categories, we find that mean self-confidence tracks inter-model agreement closely (Pearson r=0.82). Adding model diversity quantified as normalised Shannon entropy produces a dual signal explaining agreement almost completely (R-squared=0.979), though this high predictive power likely reflects task simplicity for current LLMs. The framework enables a three-tier workflow auto-accepting 35 percent of segments with less than 5 percent error, cutting manual effort by 65 percent. Cross-domain validation confirms transferability (kappa improvements of 0.20 to 0.78). While establishing a methodological foundation for AI judgement calibration, the true potential likely lies in more challenging scenarios where LLMs may demonstrate comparative advantages over human cognitive limitations.
format Preprint
id arxiv_https___arxiv_org_abs_2508_02029
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle A Confidence-Diversity Framework for Calibrating AI Judgement in Accessible Qualitative Coding Tasks
Zhao, Zhilong
Liu, Yindi
Machine Learning
Artificial Intelligence
68T50
I.2.7; I.2.6
LLMs enable qualitative coding at large scale, but assessing reliability remains challenging where human experts seldom agree. We investigate confidence-diversity calibration as a quality assessment framework for accessible coding tasks where LLMs already demonstrate strong performance but exhibit overconfidence. Analysing 5,680 coding decisions from eight state-of-the-art LLMs across ten categories, we find that mean self-confidence tracks inter-model agreement closely (Pearson r=0.82). Adding model diversity quantified as normalised Shannon entropy produces a dual signal explaining agreement almost completely (R-squared=0.979), though this high predictive power likely reflects task simplicity for current LLMs. The framework enables a three-tier workflow auto-accepting 35 percent of segments with less than 5 percent error, cutting manual effort by 65 percent. Cross-domain validation confirms transferability (kappa improvements of 0.20 to 0.78). While establishing a methodological foundation for AI judgement calibration, the true potential likely lies in more challenging scenarios where LLMs may demonstrate comparative advantages over human cognitive limitations.
title A Confidence-Diversity Framework for Calibrating AI Judgement in Accessible Qualitative Coding Tasks
topic Machine Learning
Artificial Intelligence
68T50
I.2.7; I.2.6
url https://arxiv.org/abs/2508.02029