Shaping a Profession, Building a Community: A Practitioner-Led Investigation of Public Interest Technologists in Civil Society

Fuente: arXiv
Saved in:
Bibliographic Details
Main Authors: Knodel, Mallory, Balakrishnan, Mallika, Chambers, Lauren M.
Format: Preprint
Published: 2025
Subjects:
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1866908483835658240
author Knodel, Mallory
Balakrishnan, Mallika
Chambers, Lauren M.
author_facet Knodel, Mallory
Balakrishnan, Mallika
Chambers, Lauren M.
contents The label `public interest technology' (PIT) is growing in popularity among those seeking to use `tech for good' - especially among technical practitioners working in civil society and nonprofit organizations. PIT encompasses a broad range of sociotechnical work across professional domains and sectors; however, the trend remains understudied within sociotechnical research. This paper describes a mixed-methods study, designed and conducted by PIT practitioners at the Center for Democracy and Technology, that characterizes technologists within the specific context of civil society, civil rights, and advocacy organizations in North America and Western Europe. We conducted interviews with civil society leaders to investigate how PIT practitioners position the field and themselves, and we held a roundtable discussion bringing diverse voices together to make meaning of this growing phenomenon. Ultimately, we find that PIT remains both defined and plagued by its expansiveness, and that today's civil society public interest technologists see a need for both (a) more robust professionalization infrastructures, including philanthropic attention, and (b) more engaged, coherent community. This study illuminates a nascent intersection of technology and policy on-the-ground that is of growing relevance to critical sociotechnical research on the shifting relationship between computing and society.
format Preprint
id arxiv_https___arxiv_org_abs_2508_07230
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Shaping a Profession, Building a Community: A Practitioner-Led Investigation of Public Interest Technologists in Civil Society
Knodel, Mallory
Balakrishnan, Mallika
Chambers, Lauren M.
Computers and Society
Human-Computer Interaction
The label `public interest technology' (PIT) is growing in popularity among those seeking to use `tech for good' - especially among technical practitioners working in civil society and nonprofit organizations. PIT encompasses a broad range of sociotechnical work across professional domains and sectors; however, the trend remains understudied within sociotechnical research. This paper describes a mixed-methods study, designed and conducted by PIT practitioners at the Center for Democracy and Technology, that characterizes technologists within the specific context of civil society, civil rights, and advocacy organizations in North America and Western Europe. We conducted interviews with civil society leaders to investigate how PIT practitioners position the field and themselves, and we held a roundtable discussion bringing diverse voices together to make meaning of this growing phenomenon. Ultimately, we find that PIT remains both defined and plagued by its expansiveness, and that today's civil society public interest technologists see a need for both (a) more robust professionalization infrastructures, including philanthropic attention, and (b) more engaged, coherent community. This study illuminates a nascent intersection of technology and policy on-the-ground that is of growing relevance to critical sociotechnical research on the shifting relationship between computing and society.
title Shaping a Profession, Building a Community: A Practitioner-Led Investigation of Public Interest Technologists in Civil Society
topic Computers and Society
Human-Computer Interaction
url https://arxiv.org/abs/2508.07230